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SmartBear Names New President and COO

SmartBear Software named Justin Teague as the company’s President and Chief Operating Officer.

Teague is joining SmartBear from Bullhorn where, as COO, he owned the growth strategy and execution which led the company through a three year period of considerable sales growth in excess of 40 percent per year.

Previously, Teague was Divisional VP and GM for PTC, where he led the $600 million mechanical engineering global business unit through a $100 million revenue surge. In this new role at SmartBear, Justin is overseeing sales, marketing, product management and strategy functions as well as execution.

“The addition of this new president and COO position will allow SmartBear to accelerate growth in our fast growing and dynamic markets this year and beyond,” said Doug McNary, CEO of SmartBear. “Justin’s extensive general management experience and knowledge of high velocity go-to-market models will be a great addition to the SmartBear team in order to drive revenue globally.”

As Bullhorn’s COO, Teague managed all aspects of the company’s global sales operations and strategic growth initiatives after also managing the customer success organizations including support, services and renewals. He also led the company’s CRM strategy for emerging verticals and the related go-to market strategy. Prior to Bullhorn, for more than 14 years, Teague drove revenue and profit growth within global businesses as a GM for acquired companies at PTC. He also held several sales and operations leadership roles domestically and abroad.

Teague also held various sales and support positions at The Learning Company, a leading educational and consumer software company. He has a bachelor’s degree in business administration with a minor in finance from Providence College.

“It’s a great time to join SmartBear considering their leadership position in the fastest growing segments of the software quality tools market,” said Teague. “There is a tremendous opportunity to help the company navigate its way to higher growth across these segments and in the largely untapped global marketplace.”

Teague reports to SmartBear’s CEO, Doug McNary.

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SmartBear Names New President and COO

SmartBear Software named Justin Teague as the company’s President and Chief Operating Officer.

Teague is joining SmartBear from Bullhorn where, as COO, he owned the growth strategy and execution which led the company through a three year period of considerable sales growth in excess of 40 percent per year.

Previously, Teague was Divisional VP and GM for PTC, where he led the $600 million mechanical engineering global business unit through a $100 million revenue surge. In this new role at SmartBear, Justin is overseeing sales, marketing, product management and strategy functions as well as execution.

“The addition of this new president and COO position will allow SmartBear to accelerate growth in our fast growing and dynamic markets this year and beyond,” said Doug McNary, CEO of SmartBear. “Justin’s extensive general management experience and knowledge of high velocity go-to-market models will be a great addition to the SmartBear team in order to drive revenue globally.”

As Bullhorn’s COO, Teague managed all aspects of the company’s global sales operations and strategic growth initiatives after also managing the customer success organizations including support, services and renewals. He also led the company’s CRM strategy for emerging verticals and the related go-to market strategy. Prior to Bullhorn, for more than 14 years, Teague drove revenue and profit growth within global businesses as a GM for acquired companies at PTC. He also held several sales and operations leadership roles domestically and abroad.

Teague also held various sales and support positions at The Learning Company, a leading educational and consumer software company. He has a bachelor’s degree in business administration with a minor in finance from Providence College.

“It’s a great time to join SmartBear considering their leadership position in the fastest growing segments of the software quality tools market,” said Teague. “There is a tremendous opportunity to help the company navigate its way to higher growth across these segments and in the largely untapped global marketplace.”

Teague reports to SmartBear’s CEO, Doug McNary.

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

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In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

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