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SolarWinds Acquires LOGICnow

SolarWinds has completed the acquisition of LOGICnow – backed by a consortium of investors led by Insight Venture Partners.

LOGICnow is a global provider of integrated cloud-based IT Service Management (ITSM) solutions focused primarily on the MSP community.

With this acquisition, SolarWinds is bringing together LOGICnow and SolarWinds N-able to create SolarWinds MSP, uniting two complementary leading players in the managed services solutions market to deliver a strong and complete portfolio of capabilities to MSPs of every size and scale worldwide. SolarWinds is backed by Silver Lake Partners and Thoma Bravo, two leading global technology investment firms with established track records of growing technology companies.

This acquisition of LOGICnow advances SolarWinds’ mission to provide products that are purposefully designed to make the jobs of IT professionals easier. SolarWinds MSP will have capability to deliver IT services management solutions to MSPs of every size across the world. These solutions encompass data-driven automation, security, network management and service management. As a combined entity, SolarWinds MSP will serve more than 20,000 managed service providers worldwide, managing more than five million end-points and one million mailboxes. SolarWinds MSP will be at the heart of the largest community of MSPs in the world, with around 200,000 engineers using its products every day.

“SolarWinds is committed to the growing MSP market and has realized great success through the acquisition of N-able, making the acquisition of LOGICnow a natural next step for us,” said Kevin B. Thompson, President and CEO of SolarWinds. “SolarWinds MSP, combining the capabilities of LOGICnow and SolarWinds N-able, will offer MSPs a complete set of IT service management solutions via the cloud and on premises delivery models. SolarWinds MSP gives them everything they need to acquire and retain profitable clients, deliver outstanding levels of service and maximize their internal efficiency through standardization of their toolsets and the use of automation.”

“As SolarWinds MSP, our combined teams will utilize our deep domain expertise and industry-leading data analytics capabilities to deliver breakthrough innovations to our customer base of the world’s leading MSPs,” said Walter Scott, former LOGICnow CEO and the new EVP for SolarWinds MSP. “Our strategic vision and ability to execute will provide ever-greater support to our customers as they differentiate their services and look to achieve faster, more profitable business growth. We’re excited to be able to join forces with SolarWinds N-able as part of the SolarWinds family to empower our MSP customers to build the most successful businesses in their markets.”

Building on the track records of SolarWinds N-able and LOGICnow, the combined expertise of SolarWinds MSP will deliver a robust set of solutions in a tightly-integrated automation platform, including:

- Remote monitoring and management

- Remote control, access and support

- Security including anti-malware, multi-vendor patch management and web access control

- Backup and disaster recovery

- Risk and vulnerability assessment

- Email security and compliance-focused archiving

- Multi-platform support for Windows®, Mac®, Linux®, VMware®, Hyper-V®, iOS®, Android®

- Help desk and service management functionality

- Advanced data analytics

“The acquisition of LOGICnow reflects our continued journey to becoming the IT management vendor of choice for all IT professionals regardless of organization size, complexity or where their infrastructure resides,” said Christoph Pfister, EVP of Products, SolarWinds. “SolarWinds is focused on delivering IT management solutions to manage today’s hybrid IT infrastructure, including elements deployed on premises, in public and private clouds and at SaaS providers.”

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Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

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SolarWinds Acquires LOGICnow

SolarWinds has completed the acquisition of LOGICnow – backed by a consortium of investors led by Insight Venture Partners.

LOGICnow is a global provider of integrated cloud-based IT Service Management (ITSM) solutions focused primarily on the MSP community.

With this acquisition, SolarWinds is bringing together LOGICnow and SolarWinds N-able to create SolarWinds MSP, uniting two complementary leading players in the managed services solutions market to deliver a strong and complete portfolio of capabilities to MSPs of every size and scale worldwide. SolarWinds is backed by Silver Lake Partners and Thoma Bravo, two leading global technology investment firms with established track records of growing technology companies.

This acquisition of LOGICnow advances SolarWinds’ mission to provide products that are purposefully designed to make the jobs of IT professionals easier. SolarWinds MSP will have capability to deliver IT services management solutions to MSPs of every size across the world. These solutions encompass data-driven automation, security, network management and service management. As a combined entity, SolarWinds MSP will serve more than 20,000 managed service providers worldwide, managing more than five million end-points and one million mailboxes. SolarWinds MSP will be at the heart of the largest community of MSPs in the world, with around 200,000 engineers using its products every day.

“SolarWinds is committed to the growing MSP market and has realized great success through the acquisition of N-able, making the acquisition of LOGICnow a natural next step for us,” said Kevin B. Thompson, President and CEO of SolarWinds. “SolarWinds MSP, combining the capabilities of LOGICnow and SolarWinds N-able, will offer MSPs a complete set of IT service management solutions via the cloud and on premises delivery models. SolarWinds MSP gives them everything they need to acquire and retain profitable clients, deliver outstanding levels of service and maximize their internal efficiency through standardization of their toolsets and the use of automation.”

“As SolarWinds MSP, our combined teams will utilize our deep domain expertise and industry-leading data analytics capabilities to deliver breakthrough innovations to our customer base of the world’s leading MSPs,” said Walter Scott, former LOGICnow CEO and the new EVP for SolarWinds MSP. “Our strategic vision and ability to execute will provide ever-greater support to our customers as they differentiate their services and look to achieve faster, more profitable business growth. We’re excited to be able to join forces with SolarWinds N-able as part of the SolarWinds family to empower our MSP customers to build the most successful businesses in their markets.”

Building on the track records of SolarWinds N-able and LOGICnow, the combined expertise of SolarWinds MSP will deliver a robust set of solutions in a tightly-integrated automation platform, including:

- Remote monitoring and management

- Remote control, access and support

- Security including anti-malware, multi-vendor patch management and web access control

- Backup and disaster recovery

- Risk and vulnerability assessment

- Email security and compliance-focused archiving

- Multi-platform support for Windows®, Mac®, Linux®, VMware®, Hyper-V®, iOS®, Android®

- Help desk and service management functionality

- Advanced data analytics

“The acquisition of LOGICnow reflects our continued journey to becoming the IT management vendor of choice for all IT professionals regardless of organization size, complexity or where their infrastructure resides,” said Christoph Pfister, EVP of Products, SolarWinds. “SolarWinds is focused on delivering IT management solutions to manage today’s hybrid IT infrastructure, including elements deployed on premises, in public and private clouds and at SaaS providers.”

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In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.