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SolarWinds Adds New ITSM Data Center in Australia

SolarWinds launched its first IT service management (ITSM) data center in Australia for SolarWinds Service Desk customers.

The Sydney-based data center will help improve performance and speed while allowing SolarWinds customers to demonstrate compliance with data sovereignty requirements.

The new ITSM data center is set to enhance the SolarWinds software as a service (SaaS)-delivered offering and expand customer availability to not only Australian customers but businesses throughout the Asia-Pacific and Japan (APJ) region, enabling lower latency for users and delivering accelerated responsiveness and increased customer performance in the region.

The investment comes as part of the company’s regional growth in APJ alongside the Asia-Pacific data center for SolarWinds Observability announced earlier.

“The new Sydney ITSM data center provides a solution to the demand we’ve been seeing from customers in this space,” said Sai Krishna, SolarWinds group vice president, engineering. “A growing number of companies in the region seek to comply with data residency while delivering a great user experience. The launch of our first data center in Australia demonstrates our ongoing investment in the local market and our steadfast commitment to the APJ region more broadly. Most importantly, it offers Australian organizations greater control over their data and further improves the performance of SolarWinds Service Desk in the region.”

Ongoing investments by SolarWinds in the region, including this new local data center, seek to help the company’s customers in Australia accelerate and derive greater value in their digital transformation initiatives.

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SolarWinds Adds New ITSM Data Center in Australia

SolarWinds launched its first IT service management (ITSM) data center in Australia for SolarWinds Service Desk customers.

The Sydney-based data center will help improve performance and speed while allowing SolarWinds customers to demonstrate compliance with data sovereignty requirements.

The new ITSM data center is set to enhance the SolarWinds software as a service (SaaS)-delivered offering and expand customer availability to not only Australian customers but businesses throughout the Asia-Pacific and Japan (APJ) region, enabling lower latency for users and delivering accelerated responsiveness and increased customer performance in the region.

The investment comes as part of the company’s regional growth in APJ alongside the Asia-Pacific data center for SolarWinds Observability announced earlier.

“The new Sydney ITSM data center provides a solution to the demand we’ve been seeing from customers in this space,” said Sai Krishna, SolarWinds group vice president, engineering. “A growing number of companies in the region seek to comply with data residency while delivering a great user experience. The launch of our first data center in Australia demonstrates our ongoing investment in the local market and our steadfast commitment to the APJ region more broadly. Most importantly, it offers Australian organizations greater control over their data and further improves the performance of SolarWinds Service Desk in the region.”

Ongoing investments by SolarWinds in the region, including this new local data center, seek to help the company’s customers in Australia accelerate and derive greater value in their digital transformation initiatives.

The Latest

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...