ThousandEyes Releases Internet Insights
November 13, 2019
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ThousandEyes unveiled Internet Insights, a collectively powered view of global Internet performance.

Internet Insights analyzes common points across billions of service delivery paths in real-time to identify where business-impacting Internet outages are occurring. These insights enable enterprises and service providers to immediately see issues that directly or indirectly impact their users, accurately measure their scope, accelerate the remediation process and confidently communicate what's causing service issues to their customers and employees.

ThousandEyes is measuring more than 8 billion service paths per day, and more than 33 million network traces are collected per hour. These numbers are doubling every six months. Internet Insights leverages the aggregated, de-identified Internet telemetry data from those billions of ongoing measurements to provide a macro view of global internet outages that goes beyond the monitoring scope of any individual organization. Issues detected within ThousandEyes service-level tests are automatically linked to macro views within Internet Insights that display the scope of impact to users and services, as well as the severity and duration of the event within the provider network.

A historical timeline of availability incidents within Internet Insights also gives businesses a historical understanding of availability issues across service providers, helping businesses enforce their vendor SLAs and make informed service provider choices.

"For digital businesses, being able to effectively manage their service delivery across a vast Internet that's made up of countless independent service providers is essential to their ability to generate revenue and protect brand reputation, as today's users expect applications and sites to be reachable and high-performing at all times," said Mohit Lad, co-founder and CEO, ThousandEyes. "By leveraging the collective intelligence of every test that's running on the ThousandEyes platform at any point in time, we're giving enterprises and service providers the indisputable evidence they need to proactively improve the quality of their services, allowing them to provide a superior experience for their customers and employees."

"However resilient the Internet may be, at the end of the day it's still rife with problems that have material impacts on businesses that rely on it existentially for their day-to-day operations," said Shamus McGillicuddy, research director at EMA Research. "Internet Insights gives the collective whole a clear advantage in managing what is inherently a collective problem. Ultimately, faster remediation of service outages improves the overall quality and performance of the global Internet, making worldwide connectivity more reliable than ever."

ThousandEyes Internet Insights is available now.

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