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Uptime Launches Community-Driven Website

Uptime Software, a provider of IT systems management performance and availability software for midmarket and enterprise organizations, has introduced The Grid — a community-driven site where up.time users can review and share custom up.time product enhancements and modifications.

The Grid is a free-of-charge portal linked from the uptime software Web and support sites where clients can retrieve, rate, comment on and share plug-ins -- a truly collaborative mind-share to maximize the customer experience of the award-winning up.time infrastructure management software.

A recent uptime software client survey revealed that more than one third of its customer base leverage up.time’s flexible architecture to create custom product enhancements such as new plug-in monitors, unique modifications and other product additions. Many of those clients expressed an enthusiastic desire to share and trade their product modifications with other up.time users. Now with The Grid, customers can share these “custom product modifications” with each other in a true collaborative community forum.

“Who knows our product better than our customers?” asked Alex Bewley, CTO of uptime software. “Our customers know what capabilities and add-ons are required for their environment, and we listen and deliver. In addition, we encourage our customers to embrace the idea of being an extension to our product development team and to build on up.time’s flexible platform to squeeze more performance from their product investment. The Grid allows our users to share their ‘in the trenches’ product knowledge and even trade actual product add-on functionality.”

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Uptime Launches Community-Driven Website

Uptime Software, a provider of IT systems management performance and availability software for midmarket and enterprise organizations, has introduced The Grid — a community-driven site where up.time users can review and share custom up.time product enhancements and modifications.

The Grid is a free-of-charge portal linked from the uptime software Web and support sites where clients can retrieve, rate, comment on and share plug-ins -- a truly collaborative mind-share to maximize the customer experience of the award-winning up.time infrastructure management software.

A recent uptime software client survey revealed that more than one third of its customer base leverage up.time’s flexible architecture to create custom product enhancements such as new plug-in monitors, unique modifications and other product additions. Many of those clients expressed an enthusiastic desire to share and trade their product modifications with other up.time users. Now with The Grid, customers can share these “custom product modifications” with each other in a true collaborative community forum.

“Who knows our product better than our customers?” asked Alex Bewley, CTO of uptime software. “Our customers know what capabilities and add-ons are required for their environment, and we listen and deliver. In addition, we encourage our customers to embrace the idea of being an extension to our product development team and to build on up.time’s flexible platform to squeeze more performance from their product investment. The Grid allows our users to share their ‘in the trenches’ product knowledge and even trade actual product add-on functionality.”

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Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

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An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

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