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Viavi Releases Observer Platform v18.17

Viavi Solutions announced significant enhancements to the Observer Platform allowing IT teams to further maximize network availability, productivity and compliance.

The enhancements include critical new capabilities in End-User Experience (EUE) scoring, digital certificate analysis, application identification, Unified Communications (UC) support, and Azure traffic visibility through NSG flow log analysis.

The latest Observer release, v18.17, addresses these challenges to improve reliability of networks in meeting organizational objectives. Major new enhancements include:

- EUE Scoring Updates. Observer’s patented EUE analysis now provides deeper insight into each problem domain – network, server, application or client – clearly showing individual scores and associated deductions, making it easy to understand what is contributing the most to performance degradations.

- Traffic Visibility for Azure and AWS. With the introduction of NSG flow log support, Observer adds insight and visibility for Azure environments equivalent to the existing capabilities for AWS using VPC Flow Logs. As Microsoft does not natively support packet extraction, flow visibility is essential for troubleshooting issues within complex Azure environments.

- Enhanced Application Recognition. Through added Deep Packet Inspection (DPI) and Application Identification (AppID) capabilities, the Observer Platform now recognizes thousands of specific business and non-business applications natively without having them embedded or hidden within HTTP or HTTPS.

- UC Call Visualization. Observer is now the only platform in the industry to transform both packet and flow data into intuitive, actionable visualizations that follow the journey of calls through the network infrastructure and identify the location and root cause(s) of poor UC performance.

- Digital Certificate Analysis. Running servers with non-compliant or expired certificates is a risk, especially if affected hosts and services are public facing. Certificate analysis enables a proactive approach to take timely action, prevent negative outcomes, and safeguard networks and reputation.

"In partnership with our customers, we have leveled up performance and threat visibility and developed a powerful set of capabilities that provide insights where they are needed most," said Chris Labac, VP and GM, Network Performance and Threat Solutions, VIAVI. "Our patented End-User Experience Scoring can now be used by virtually the entire IT team to effectively identify, prioritize, and remediate business-impacting issues. Our UC visualizations are now the best in the industry. New DPI and Azure capabilities round out a release that we’re thrilled to deliver. Our focus continues to be not on delivering more KPIs, but delivering more clarity, actionable information, and business value.”

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Viavi Releases Observer Platform v18.17

Viavi Solutions announced significant enhancements to the Observer Platform allowing IT teams to further maximize network availability, productivity and compliance.

The enhancements include critical new capabilities in End-User Experience (EUE) scoring, digital certificate analysis, application identification, Unified Communications (UC) support, and Azure traffic visibility through NSG flow log analysis.

The latest Observer release, v18.17, addresses these challenges to improve reliability of networks in meeting organizational objectives. Major new enhancements include:

- EUE Scoring Updates. Observer’s patented EUE analysis now provides deeper insight into each problem domain – network, server, application or client – clearly showing individual scores and associated deductions, making it easy to understand what is contributing the most to performance degradations.

- Traffic Visibility for Azure and AWS. With the introduction of NSG flow log support, Observer adds insight and visibility for Azure environments equivalent to the existing capabilities for AWS using VPC Flow Logs. As Microsoft does not natively support packet extraction, flow visibility is essential for troubleshooting issues within complex Azure environments.

- Enhanced Application Recognition. Through added Deep Packet Inspection (DPI) and Application Identification (AppID) capabilities, the Observer Platform now recognizes thousands of specific business and non-business applications natively without having them embedded or hidden within HTTP or HTTPS.

- UC Call Visualization. Observer is now the only platform in the industry to transform both packet and flow data into intuitive, actionable visualizations that follow the journey of calls through the network infrastructure and identify the location and root cause(s) of poor UC performance.

- Digital Certificate Analysis. Running servers with non-compliant or expired certificates is a risk, especially if affected hosts and services are public facing. Certificate analysis enables a proactive approach to take timely action, prevent negative outcomes, and safeguard networks and reputation.

"In partnership with our customers, we have leveled up performance and threat visibility and developed a powerful set of capabilities that provide insights where they are needed most," said Chris Labac, VP and GM, Network Performance and Threat Solutions, VIAVI. "Our patented End-User Experience Scoring can now be used by virtually the entire IT team to effectively identify, prioritize, and remediate business-impacting issues. Our UC visualizations are now the best in the industry. New DPI and Azure capabilities round out a release that we’re thrilled to deliver. Our focus continues to be not on delivering more KPIs, but delivering more clarity, actionable information, and business value.”

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Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...