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Zenoss Adds 3 New Executives

Zenoss named Marcus MacNeill as Vice President of Product Management, Derek Brown as Vice President of EMEA and Ron Brien as Vice President of Global Marketing.

Marcus MacNeill, VP of Product Management, brings more than 25 years of experience developing, marketing and supporting enterprise software, and in his new role he will be responsible for defining and driving Zenoss products and services to market. Prior to Zenoss, MacNeill was Director of Product Management at Dell where he managed the ProSupport portfolio of enterprise hardware and software support offerings globally. MacNeill has held senior product management and marketing positions at Hart InterCivic, Surgient, Troux Technologies, Vignette, Vantive and Oracle.

Derek Brown, VP of EMEA, is an accomplished senior executive with more than 25 years of experience in software sales and senior management roles in the Supply Chain, Logistics, Field Service and Customer Experience markets. As VP of EMEA, Brown’s main responsibility is the development and growth of Zenoss in this European market, which entails working with existing customers and key partners, including Cisco, Accenture and Wipro, to extend the Zenoss solution.

Ron Brien, VP of Global Marketing, comes to Zenoss with more than 15 years of high-tech corporate strategy, enterprise sales and global marketing experience leading high-growth SaaS companies to breakthrough awareness and demand, market differentiation, and industry leadership. Previously, Brien honed his skills at Fortune 500 enterprises including Dell and Hewlett Packard as well as hyper growth companies Omniture (IPO, acquired by Adobe for $1.8B) and RightNow Technologies (IPO, acquired by Oracle for $1.5B). Brien has led international teams and won multiple independent American Business Awards (“Stevie Awards”) and Interactive Media Awards.

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Zenoss Adds 3 New Executives

Zenoss named Marcus MacNeill as Vice President of Product Management, Derek Brown as Vice President of EMEA and Ron Brien as Vice President of Global Marketing.

Marcus MacNeill, VP of Product Management, brings more than 25 years of experience developing, marketing and supporting enterprise software, and in his new role he will be responsible for defining and driving Zenoss products and services to market. Prior to Zenoss, MacNeill was Director of Product Management at Dell where he managed the ProSupport portfolio of enterprise hardware and software support offerings globally. MacNeill has held senior product management and marketing positions at Hart InterCivic, Surgient, Troux Technologies, Vignette, Vantive and Oracle.

Derek Brown, VP of EMEA, is an accomplished senior executive with more than 25 years of experience in software sales and senior management roles in the Supply Chain, Logistics, Field Service and Customer Experience markets. As VP of EMEA, Brown’s main responsibility is the development and growth of Zenoss in this European market, which entails working with existing customers and key partners, including Cisco, Accenture and Wipro, to extend the Zenoss solution.

Ron Brien, VP of Global Marketing, comes to Zenoss with more than 15 years of high-tech corporate strategy, enterprise sales and global marketing experience leading high-growth SaaS companies to breakthrough awareness and demand, market differentiation, and industry leadership. Previously, Brien honed his skills at Fortune 500 enterprises including Dell and Hewlett Packard as well as hyper growth companies Omniture (IPO, acquired by Adobe for $1.8B) and RightNow Technologies (IPO, acquired by Oracle for $1.5B). Brien has led international teams and won multiple independent American Business Awards (“Stevie Awards”) and Interactive Media Awards.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
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In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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