Zenoss Announces Unlock & Extend Program for Cisco UCS Customers
September 11, 2019
Share this

Zenoss announced that Cisco UCS customers can unlock an upgrade to Zenoss Cloud.

The joint Cisco-Zenoss Unlock & Extend Program immediately provides customers with service-centric monitoring across across public clouds, private clouds and traditional data centers. The program also enables new integrations with IT tools, including ServiceNow.

Zenoss developed Cisco UCS Performance Manager (UCS PM), which Cisco has sold under an OEM agreement since 2014. UCS PM has long provided customers with a UCS-specific subset of the features of the flagship Zenoss Cloud product.

Unlocking Zenoss Cloud enables customers to move to the market-leading Zenoss intelligent application and service monitoring platform. With Zenoss Cloud, customers get comprehensive monitoring of UCS systems in the same unified view with all other cloud and on-premises resources. This includes:

- Service-centric monitoring across all Cisco and non-Cisco systems

- Full infrastructure topology, including UCS systems and all other cloud and on-premises infrastructure

- Access to the patented Zenoss Service Impact system, which immediately identifies the root cause of IT service issues

- Automation through integrations with other IT tools, including ServiceNow, BMC Remedy, Dynatrace, SaltStack and many more

- Support for Kubernetes and Docker, process monitoring, synthetic transactions and more

- Broad device coverage with access to the full ZenPack catalog, supporting over 400 IT infrastructure device types

- Flexibility to add custom device types using the ZenPack Software Development Kit (SDK)

- Customizable reporting and data retention from an analytics data warehouse

Ani Gujrathi, CTO at Zenoss. "We've worked in partnership with Cisco for many years delivering UCS PM, and now we're expanding that to meet broader needs for Cisco customers to ensure IT service delivery across all cloud and on-prem systems."

Share this

The Latest

September 19, 2019

You must dive into various aspects or themes of services so that you can gauge authentic user experience. There are usually five main themes that the customer thinks of when experiencing a service ...

September 18, 2019

Service desks teams use internally focused performance-based metrics more than many might think. These metrics are essential and remain relevant, but they do not provide any insight into the user experience. To gain actual insight into user satisfaction, you need to change your metrics. The question becomes: How do I efficiently change my metrics? Then, how do you best go about it? ...

September 17, 2019

The skills gap is a very real issue impacting today's IT professionals. In preparation for IT Pro Day 2019, celebrated on September 17, 2019, SolarWinds explored this skills gap by surveying technology professionals around the world to understand their needs and how organizations are addressing these needs ...

September 16, 2019

Top performing organizations (TPOs) in managing IT Operations are experiencing significant operational and business benefits such as 5.9x shorter average Mean Time to Resolution (MTTR) per incident as compared to all other organizations, according to a new market study from Digital Enterprise Journal ...

September 12, 2019

Multichannel marketers report that mobile-friendly websites have emerged as a dominant engagement channel for their brands, according to Gartner. However, Gartner research has found that too many organizations build their mobile websites without accurate knowledge about, or regard for, their customer's mobile preferences ...

September 11, 2019

Do you get excited when you discover a new service from one of the top three public clouds or a new public cloud provider? I do. But every time you feel excited about new cloud offerings, you should also feel a twinge of fear. Because in the tech world, each time we introduce something new we also add a new point of failure for our application and potentially a service we are stuck with. This is why thinking about the long-tail cloud for your organization is important ...

September 10, 2019

A solid start to migration can be approached three ways — all of which are ladder up to adopting a Software Intelligence strategy ...

September 09, 2019

Many aren't doing the due diligence needed to properly assess and facilitate a move of applications to the cloud. This is according to the recent 2019 Cloud Migration Report which revealed half of IT leaders at banks, insurance and telecommunications companies do not conduct adequate risk assessments prior to moving apps over to the cloud. Essentially, they are going in blind and expecting everything to turn out ok. Spoiler alert: It doesn't ...

September 05, 2019

Research conducted by Aite Group uncovered more than 80 global eCommerce sites that were actively being compromised by Magecart groups, according to a new report, In Plain Sight II: On the Trail of Magecart ...

September 04, 2019

In this blog, I'd like to expand beyond the TAP and look at the role Packet Brokers play in an organization's visibility architecture. Here are 5 common mistakes that are made when deploying Packet Brokers, and how to avoid them ...