Zenoss has announced the availability of Zenoss Service Dynamics. The new offering includes a service impact management solution that both unifies and automates impact and root cause analysis for IT services that span private and public IT infrastructures.
With Zenoss Service Dynamics, service providers and enterprises can now maintain visibility into the health of their hybrid IT services from a single console that is easy-to- configure and automatically updated in real-time as workloads migrate and relationships change. Zenoss’ offering natively understands virtualization and cloud services, and automatically adapts to changes in the underlying infrastructure that impact service delivery.
“In the wake of recent cloud outages and with enterprises hesitating to virtualize mission-critical applications, service assurance has become a key concern for cloud operations,” says Bill Karpovich, CEO of Zenoss. “Applying our model-driven approach to service impact and root cause analysis, we are giving IT operators what they need to move forward with confidence in the cloud – an automated solution for quickly pinpointing and responding to service health issues in real-time across the hybrid cloud datacenter.”
With the addition of service impact management, Zenoss continues to deliver on its vision for end-to-end service assurance for next generation data centers. With this release, service impact management, resource management and analytics will be offered as a single product under the brand name Zenoss Service Dynamics, the company’s commercial IT service assurance solution.
Key Features of Zenoss Service Dynamics include:
* Dynamic Impact Analysis – Maintain operational awareness of service health with next generation service impact analysis that leverages patent-pending “policy-gate” technology along with a real-time service model.
* Automated Root Cause Analysis – Quickly and automatically identify root cause of performance and availability issues with next generation root cause analysis that reduces event storms to a prioritized list of most likely incidents leveraging patent-pending confidence ranking algorithm.
* Highly Scalable Event Management – Aggregate and manage events for your entire IT stack across your virtual, physical, and cloud deployments with an event management system that provides event normalization and enrichment, and is easily extended and scaled through an embedded enterprise message bus.
* Historical & Predictive Analytics (formerly Zenoss Datacenter Insight) – Gain access to a turnkey operations data warehouse, out-of-the-box reports and advanced ad-hoc analysis capabilities that provide tenant-based reporting, historical trending, correlation and capacity forecasting.
* Unified Resource Monitoring (formerly Zenoss Enterprise) - Unify performance, availability, fault and event monitoring of networks, servers, storage and applications across your entire IT environment with a single, horizontally- scalable collection platform that is also agentless, template-driven, easy to customize and driven by auto-discovery.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...