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Zenoss Service Dynamics Version 5.2 Released

Zenoss announced the latest release of its Zenoss Service Dynamics platform, version 5.2.

The Zenoss hybrid IT monitoring platform was designed to be extensible through ZenPacks — plug-ins that use standard APIs and protocols to collect configuration information and monitor systems and applications without agents. The platform was also architected with the most scalable modern technologies, including Docker, Elasticsearch, and a big data Apache HBase back end, offering high-fidelity monitoring, ultimate scalability and reduced management overhead. Zenoss enables customers to tightly integrate IT development, deployment and operations to transform businesses that have massive IT environments.

Legacy approaches to IT monitoring are focused on monitoring traditional systems. The digital transformation that is occurring across large enterprises and service providers requires a new approach that is service- and application-centric. Now, these organizations are empowered to drive business through new levels of IT service reliability capabilities at the largest scale, with new Zenoss enhancements that include:

- Extensibility - Achieve fast mean time to resolution (MTTR) by immediately isolating issue root causes through new Zenoss extensions (ZenPacks). These extensions allow Zenoss to create service impact models that manage a customer's IT infrastructure as a portfolio of services. New and expanded ZenPacks for cloud, virtual and physical monitoring include VMware vSphere, Cisco UCS, Microsoft Windows, AWS, Microsoft Azure, OpenStack, Ceph, NetApp, IBM Power, HP ProLiant, HP-UX, Layer2 and Oracle.

- Performance - Scale large, highly distributed deployments with high-performance local and remote collector pools. Eliminate performance issues that can be caused by intermittent WAN latency with automated handling of data collection. Reduce large-scale management overhead with mass reassignment of production states, placing pools of systems in (or out of) maintenance mode. Allow more system operators to be productive with a redesigned approach to multiuser performance.

- Security - Secure communications with encryption between master and delegate resources with public/private key authentication and access.

"This release makes Zenoss the gold standard for performance and extensibility in hybrid IT monitoring and analytics," said Marcus MacNeill, VP of Product Management at Zenoss. "We are dramatically increasing the ability of IT operations and DevOps teams to drive revenue-generating IT services for our large enterprise and service provider customers that have widely distributed operations."

The Zenoss hybrid IT monitoring platform is offered as on-premises software and software as a service (SaaS). The on-premises software, Zenoss Service Dynamics, is designed for service-centric monitoring in modern hybrid IT environments and helps customers ensure service uptime, improve MTTR, consolidate monitoring functions, and reduce the cost of monitoring cloud and data center resources. Zenoss as a Service (ZaaS) is the hybrid IT monitoring SaaS option. ZaaS provides all of the IT monitoring capabilities of the Zenoss Service Dynamics platform but is hosted and managed by Zenoss.

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Zenoss Service Dynamics Version 5.2 Released

Zenoss announced the latest release of its Zenoss Service Dynamics platform, version 5.2.

The Zenoss hybrid IT monitoring platform was designed to be extensible through ZenPacks — plug-ins that use standard APIs and protocols to collect configuration information and monitor systems and applications without agents. The platform was also architected with the most scalable modern technologies, including Docker, Elasticsearch, and a big data Apache HBase back end, offering high-fidelity monitoring, ultimate scalability and reduced management overhead. Zenoss enables customers to tightly integrate IT development, deployment and operations to transform businesses that have massive IT environments.

Legacy approaches to IT monitoring are focused on monitoring traditional systems. The digital transformation that is occurring across large enterprises and service providers requires a new approach that is service- and application-centric. Now, these organizations are empowered to drive business through new levels of IT service reliability capabilities at the largest scale, with new Zenoss enhancements that include:

- Extensibility - Achieve fast mean time to resolution (MTTR) by immediately isolating issue root causes through new Zenoss extensions (ZenPacks). These extensions allow Zenoss to create service impact models that manage a customer's IT infrastructure as a portfolio of services. New and expanded ZenPacks for cloud, virtual and physical monitoring include VMware vSphere, Cisco UCS, Microsoft Windows, AWS, Microsoft Azure, OpenStack, Ceph, NetApp, IBM Power, HP ProLiant, HP-UX, Layer2 and Oracle.

- Performance - Scale large, highly distributed deployments with high-performance local and remote collector pools. Eliminate performance issues that can be caused by intermittent WAN latency with automated handling of data collection. Reduce large-scale management overhead with mass reassignment of production states, placing pools of systems in (or out of) maintenance mode. Allow more system operators to be productive with a redesigned approach to multiuser performance.

- Security - Secure communications with encryption between master and delegate resources with public/private key authentication and access.

"This release makes Zenoss the gold standard for performance and extensibility in hybrid IT monitoring and analytics," said Marcus MacNeill, VP of Product Management at Zenoss. "We are dramatically increasing the ability of IT operations and DevOps teams to drive revenue-generating IT services for our large enterprise and service provider customers that have widely distributed operations."

The Zenoss hybrid IT monitoring platform is offered as on-premises software and software as a service (SaaS). The on-premises software, Zenoss Service Dynamics, is designed for service-centric monitoring in modern hybrid IT environments and helps customers ensure service uptime, improve MTTR, consolidate monitoring functions, and reduce the cost of monitoring cloud and data center resources. Zenoss as a Service (ZaaS) is the hybrid IT monitoring SaaS option. ZaaS provides all of the IT monitoring capabilities of the Zenoss Service Dynamics platform but is hosted and managed by Zenoss.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...