AlertOps has joined the growing Siemens Connect Ecosystem – a network that brings together experts in software development, IT, cybersecurity, remote and digital services, and business intelligence.
“... Desigo CC and APOGEE Automation users can now easily integrate with AlertOps, gaining unprecedented control and management over their smart building systems that will result in tremendous operational visibility and efficiencies by significantly reducing major incident downtime. AlertOps is essential for businesses to handle the exponentially increasing IT complexity of tomorrow. Our platform is uniquely designed, from the ground-up, to go beyond just simple alerting, but empower enterprises with the ability to orchestrate responses within complex team structures.” said Chellasamy Jamburajan, Co-founder and CEO of AlertOps.
The Siemens Ecosystem pulls together the tools, processes, training, and support necessary for third-party solution providers to successfully create solutions that integrate seamlessly with Siemens’ platforms, including its Building Management System Desigo CC, the APOGEE Automation System, and related platforms.
“As world events and the rapid evolution of technology are pushing the boundaries of smart buildings, a thriving partner ecosystem is extremely critical to innovate quickly, deliver value to customers, and enter new markets much faster,” says Rene Herrera, Head of Ecosystem and Development at Siemens Smart Infrastructure USA. “While it is extremely difficult for any one company to deliver a solution that solves customers’ specific challenges, our Siemens Connect partners and domain expertise across industries allow us to co-innovate at a pace that exceeds customer needs and expectations.”
AlertOps improves incident management by consolidating a customer’s entire digital stack into a single unified view; providing correlation insights; and automating incident management and remediation actions for proactive responses. AlertOps automates incident response with a single process that eliminates operational and informational silos with intelligent rich-text alerts that enables response orchestration with enterprise complexity. Users can receive alerts and orchestrate resolutions through their preferred collaboration tools (Teams, Slack, GChat, etc.), SMS, phone, mobile app, or email.
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