Alloy Software introduced a new release of Alloy Navigator Express that brings enterprise features to an already insightful and support-oriented solution for small and medium sized businesses.
Companies today have become more reliant upon the IT industry to deliver services in a competent and fiscally aware manner. The complexity of this essential need has grown in recent years and the demand for solutions that adapt with this trend is paramount. Alloy Navigator Express has long met these challenges by offering an integrated help desk and asset management solution for businesses of small and medium size. This new version adds several advanced features to further support this mission. Customers can now:
- Visualize relationships between physical and virtual components of IT services, organizations, and people with the Relationship Mapping tool.
- Navigate the Alloy Web Portal more efficiently with a sleeker design for both desktop and mobile that offer easier access to critical information.
- Reduce security risk and management overhead with the new User Authentication feature.
"IT infrastructure is a complex and intricate mechanism," explained Vladimir Vinogradsky, CEO of Alloy Software. "Keeping it in working order despite frequent changes requires not only an accurate account of its parts, but also a clear understanding of how these parts interact and work together. With this latest version of Alloy Navigator Express, our SMB customers will be able to quickly leverage their data to gain the insight necessary to make informed decisions."
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