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Applause Joins the Vendor Forum

Pete Goldin
Editor and Publisher
APMdigest

Rob Mason, CTO of Applause, has joined the APMdigest Vendor Forum.

Mason has more than 20 years of operational, management, and software development experience across many different companies, languages, platforms, and technologies. Most recently, Mason was Founder and EVP of Engineering at Nasuni, where he took the company from initial product concept to more than 10 Petabytes of managed storage consisting of billions of files in a global file system spanning more than 50 different countries and generating more than $10M in recurring revenue. Prior to Nasuni, he oversaw all development and quality assurance as the VP of Engineering at Archivas from 2004 to its acquisition by Hitachi. After the acquisition, he continued in his role as VP of HCAP Engineering, managing the integration of his team with Hitachi’s and supporting the broad rollout of HCAP. Mason holds upwards of 30 patents including several in the area of test automation. He has a Bachelor of Science degree from Rensselaer Polytechnic Institute and a Master of Business Administration degree with honors from Rutgers University.

The Applause Product Excellence Platform provides a comprehensive approach to digital quality needed to deliver uncommonly great digital experiences across the globe – with highly vetted testers available on demand, a complete and enterprise-class technology infrastructure, multi-point digital quality solutions and SaaS products, and expertise across industries and use cases. This harmonized approach drastically improves testing coverage, reduces costs and speeds time-to-market for websites, mobile apps, IoT and in-store experiences.

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Applause Joins the Vendor Forum

Pete Goldin
Editor and Publisher
APMdigest

Rob Mason, CTO of Applause, has joined the APMdigest Vendor Forum.

Mason has more than 20 years of operational, management, and software development experience across many different companies, languages, platforms, and technologies. Most recently, Mason was Founder and EVP of Engineering at Nasuni, where he took the company from initial product concept to more than 10 Petabytes of managed storage consisting of billions of files in a global file system spanning more than 50 different countries and generating more than $10M in recurring revenue. Prior to Nasuni, he oversaw all development and quality assurance as the VP of Engineering at Archivas from 2004 to its acquisition by Hitachi. After the acquisition, he continued in his role as VP of HCAP Engineering, managing the integration of his team with Hitachi’s and supporting the broad rollout of HCAP. Mason holds upwards of 30 patents including several in the area of test automation. He has a Bachelor of Science degree from Rensselaer Polytechnic Institute and a Master of Business Administration degree with honors from Rutgers University.

The Applause Product Excellence Platform provides a comprehensive approach to digital quality needed to deliver uncommonly great digital experiences across the globe – with highly vetted testers available on demand, a complete and enterprise-class technology infrastructure, multi-point digital quality solutions and SaaS products, and expertise across industries and use cases. This harmonized approach drastically improves testing coverage, reduces costs and speeds time-to-market for websites, mobile apps, IoT and in-store experiences.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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