Apptio and ServiceNow Enter Joint Partnership
Cloud-Based Offering Accelerates IT Services Transformation and Business Alignment
May 12, 2011
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Apptio, a provider of on-demand Technology Business Management (TBM) solutions, and ServiceNow announced a new joint partnership that combines market-leading cloud services for IT service automation and IT financial and performance management into an integrated offering.

Together, the two companies will enable their customers to automate IT operations and redefine the IT planning lifecycle with an integrated, purpose-built solution designed to help IT leaders make smarter decisions about optimizing IT and transforming to a services portfolio management strategy.

The dynamic nature of today's organizations where business services can be instantly provisioned and accessed on demand requires a more agile approach to managing the cost, quality, and value of IT services. With this announcement, ServiceNow and Apptio introduce a modern approach for the "New IT," where IT and the business are inseparable and IT services, resource planning, and decision-making can be made in near real-time.

Initially, the two companies are providing integration between Apptio IT Service Costing, IT Service Performance, and IT Planning applications with ServiceNow Service Catalog, Service Portfolio, CMDB, and Project and Portfolio Management. The combined capabilities enable Apptio's TBM suite to leverage management data stored in ServiceNow, such as asset information, operations work time and project labor.

In addition, ServiceNow will be able to drive more insightful IT service portfolio decisions by leveraging Apptio's activity-based costing and IT planning engine.

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