Aternity Integrates With Intel EMA
August 26, 2021
Share this

Aternity announced an integration with Intel Endpoint Management Assistant (Intel ® EMA) that will enable customers to provide DEM and IT support for Intel vPro platform-based devices, whether in-office or working remotely.

The combination of Aternity and Intel EMA gives customers unmatched visibility and control over their employees’ digital experience through the proactive identification of performance issues and remote remediation, even when devices are powered off or have an unresponsive operating system.

These latest generation systems provide enterprises with improved performance along with enhanced remote monitoring and management capabilities, such as those provided by Intel EMA.

Together, Aternity and Intel are providing customers with key capabilities to remotely service employees:

- Proactive identification and resolution of employee experience issues: Leveraging AIOps and event correlation, customers can proactively identify issues and resolve them directly from within Aternity DEM.

- Device performance improvements without interruption: With Aternity’s deep insight into the employee experience, IT teams can leverage Intel® EMA to remotely resolve issues without impacting the employee experience.

- Seamless device updates: Aternity DEM enables IT teams to pinpoint the best time to update a device, and Intel EMA gives them the ability to power on the system and update the device remotely.

- Remote discovery and management of unresponsive systems: IT teams now can launch Intel EMA directly from the Aternity dashboard to investigate and remediate OS-level failures without the need for in-person support.

“Intel’s collaboration with Aternity gives customers the ability to remotely manage their Intel devices and helps ensure they are optimized for remote employees,” said P.J. Malloy, CTO, Aternity. “Together Intel and Aternity are helping enterprises enable a truly productive and satisfied hybrid workforce.”

Share this

The Latest

September 25, 2023

A long-running study of DevOps practices ... suggests that any historical gains in MTTR reduction have now plateaued. For years now, the time it takes to restore services has stayed about the same: less than a day for high performers but up to a week for middle-tier teams and up to a month for laggards. The fact that progress is flat despite big investments in people, tools and automation is a cause for concern ...

September 21, 2023

Companies implementing observability benefit from increased operational efficiency, faster innovation, and better business outcomes overall, according to 2023 IT Trends Report: Lessons From Observability Leaders, a report from SolarWinds ...

September 20, 2023

IT leaders are driving an increasing number of automation initiatives as a way to stay competitive, reduce costs and scale as they navigate an unpredictable social and economic environment, according to the 2023 State of Automation in IT survey conducted by Jitterbit ...

September 19, 2023

Customer loyalty is changing as retailers get increasingly competitive. More than 75% of consumers say they would end business with a company after a single bad customer experience. This means that just one price discrepancy, inventory mishap or checkout issue in a physical or digital store, could have customers running out to the next store that can provide them with better service. Retailers must be able to predict business outages in advance, and act proactively before an incident occurs, impacting customer experience ...

September 18, 2023
Digital transformation is key to ensuring companies keep up with the competitive market landscape. Putting digital at the core of a business can significantly reduce operating expenses and inefficiencies. However, this process often means changing the way internal teams work with one another. To help with the transition, this blog offers chief experience officers (CXOs) advice on how to lead a successful digital transformation project ...
September 14, 2023

Earlier this year, New Relic conducted a study on observability ... The 2023 Observability Forecast reveals observability's impact on the lives of technical professionals and businesses' bottom lines. Here are 10 key takeaways from the forecast ...

September 13, 2023
On September 10, MGM Resorts experienced what it called a "cybersecurity issue" that had a major impact on the company's systems, showing how cyberattacks can bring down applications, ultimately causing problems for a company in many ways ...
September 12, 2023

Only 33% of executives are "very confident" in their ability to operate in a public cloud environment, according to the 2023 State of CloudOps report from NetApp. This represents an increase from 2022 when only 21% reported feeling very confident ...

September 11, 2023

The majority of organizations across Australia and New Zealand (A/NZ) breached over the last year had personally identifiable information (PII) compromised, but most have not yet modified their data management policies, according to the Cybersecurity and PII Report from ManageEngine ...

September 07, 2023

A large majority of organizations employ more than one cloud automation solution, and this practice creates significant challenges that are resulting in delays and added costs for businesses, according to Why companies lose efficiency and compliance with cloud automation solutions from Broadcom ...