
BigPanda released 14 new integrations that consolidate data from industry-standard enterprise monitoring, change, and topology tools.
These integrations make it easier for IT Operations teams to glean insights from data collected across the entire IT stack.
IT Ops teams everywhere, including today’s remote IT Ops teams, must detect, investigate, and resolve incidents and outages quickly. To do so, they must have the ability to consolidate all three critical IT Ops datasets—monitoring, change, and topology—together and make them easily accessible in one place. BigPanda ingests this data and uses its proprietary Open Box Machine Learning technology to correlate these datasets together by collating information from as many tools as possible. This empowers users to detect incidents in real-time as they start to form, and surface their probable root cause. To bolster the platform’s ability to enable remote IT Ops, BigPanda has introduced a number of new integrations to gather data from 14 additional data sources, including:
- Alerts and monitoring: Splunk v2, Azure Monitor (for Azure Cloud), CloudWatch v2 (for AWS), Grafana and Prometheus
- Changes: ServiceNow Change Management, Jira, CloudTrail and Jenkins
- Topology: ServiceNow CMDB, Dynatrace Topology and VMWare vCenter
- Certified ServiceNow app for the latest ServiceNow Orlando release
- SNMP v2 support for BigPanda’s SNMP agent
“We are proud of the work we’ve done to support our customers who are running remote IT Operations in this challenging time,” said Elik Eizenberg, CTO and co-founder, BigPanda. “That organizations are turning to us to help solve their pressing IT Ops challenges is a testament to our ability to help enterprises handle incidents at scale. We anticipate demand for BigPanda’s transformative technology will only continue to grow and look forward to supporting organizations that are focused on delivering extraordinary experiences to customers and users.”
Companies interested in how BigPanda can help their transition to remote IT Ops can enroll in the BigPanda 90-day day IT Ops from Home accelerator program. The program offers no-cost access to BigPanda’s core platform for 90 days.
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