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BMC Helix Achieves FedRAMP Certification

BMC announced its BMC Helix service and operations management platform has achieved Federal Risk Authorization Management Program (FedRAMP) Moderate authorization for the BMC Helix v 21.3 in the Amazon Web Services (AWS) cloud.

The BMC Helix solution in the AWS cloud allows federal agencies to choose BMC for their seamless, secure cloud migrations as they face ever-changing and demanding missions.

The BMC Helix platform is designed for organizations looking to:

- Modernize the enterprise by accelerating the shift to the cloud, optimizing existing on-premises solutions, and enabling further innovation

- Find and solve problems faster, support high-velocity DevOps teams, and drive innovation with AI-powered service management and IT operations (AIOps) from the AWS cloud

In addition to previously authorized service management capabilities, governmental customers will now be able to capitalize on BMC’s innovative, industry-leading operations management capabilities in the cloud.

“This authorization reflects the close coordination between BMC and our extensive customer base, providing the innovative software-as-a-service (SaaS) solutions they need to modernize their enterprise IT systems. Our partnership with AWS is a critical part of this capability. Together, we offer unimpeachable service and operations management SaaS solutions to our federal agencies,” said David Sims, Area VP and GM of BMC Federal. “We are honored to provide our government customers this broader set of BMC Helix capabilities with FedRAMP Moderate authorization that accelerates their cloud initiatives and offers the highest levels of agility, scalability, and confidence to achieve program and mission success.”

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BMC Helix Achieves FedRAMP Certification

BMC announced its BMC Helix service and operations management platform has achieved Federal Risk Authorization Management Program (FedRAMP) Moderate authorization for the BMC Helix v 21.3 in the Amazon Web Services (AWS) cloud.

The BMC Helix solution in the AWS cloud allows federal agencies to choose BMC for their seamless, secure cloud migrations as they face ever-changing and demanding missions.

The BMC Helix platform is designed for organizations looking to:

- Modernize the enterprise by accelerating the shift to the cloud, optimizing existing on-premises solutions, and enabling further innovation

- Find and solve problems faster, support high-velocity DevOps teams, and drive innovation with AI-powered service management and IT operations (AIOps) from the AWS cloud

In addition to previously authorized service management capabilities, governmental customers will now be able to capitalize on BMC’s innovative, industry-leading operations management capabilities in the cloud.

“This authorization reflects the close coordination between BMC and our extensive customer base, providing the innovative software-as-a-service (SaaS) solutions they need to modernize their enterprise IT systems. Our partnership with AWS is a critical part of this capability. Together, we offer unimpeachable service and operations management SaaS solutions to our federal agencies,” said David Sims, Area VP and GM of BMC Federal. “We are honored to provide our government customers this broader set of BMC Helix capabilities with FedRAMP Moderate authorization that accelerates their cloud initiatives and offers the highest levels of agility, scalability, and confidence to achieve program and mission success.”

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AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...