BMC announced its BMC Helix service and operations management platform has achieved Federal Risk Authorization Management Program (FedRAMP) Moderate authorization for the BMC Helix v 21.3 in the Amazon Web Services (AWS) cloud.
The BMC Helix solution in the AWS cloud allows federal agencies to choose BMC for their seamless, secure cloud migrations as they face ever-changing and demanding missions.
The BMC Helix platform is designed for organizations looking to:
- Modernize the enterprise by accelerating the shift to the cloud, optimizing existing on-premises solutions, and enabling further innovation
- Find and solve problems faster, support high-velocity DevOps teams, and drive innovation with AI-powered service management and IT operations (AIOps) from the AWS cloud
In addition to previously authorized service management capabilities, governmental customers will now be able to capitalize on BMC’s innovative, industry-leading operations management capabilities in the cloud.
“This authorization reflects the close coordination between BMC and our extensive customer base, providing the innovative software-as-a-service (SaaS) solutions they need to modernize their enterprise IT systems. Our partnership with AWS is a critical part of this capability. Together, we offer unimpeachable service and operations management SaaS solutions to our federal agencies,” said David Sims, Area VP and GM of BMC Federal. “We are honored to provide our government customers this broader set of BMC Helix capabilities with FedRAMP Moderate authorization that accelerates their cloud initiatives and offers the highest levels of agility, scalability, and confidence to achieve program and mission success.”
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...