BMC Helix Updated
March 16, 2022
Share this

BMC announced new operations management features and capabilities for the BMC Helix solution designed to increase decision-making accuracy and accelerate mean-time-to-repair (MTTR) through early detection, operational intelligence, and resource optimization.

- Increases Visibility and Management: The BMC Helix Discovery solution, allows customers to gain instant visibility into hardware, software, and service dependencies across multi-cloud, hybrid, and on-premises environments, including the ability to securely and efficiently identify Google Virtual Machines that do not have public IP addresses. Also, enterprises with mainframe assets can secure deeper insights into the dependencies and interactions between components and distributed resources for more effective modeling, leading to improved decision-making accuracy and service assurance. In addition, intelligent integrations augment discovery information with rich asset and dependency information from third-party data sources such as application performance monitoring (APM) tools and configuration management databases (CMDBs).

- Improves Performance and Availability: The new BMC Helix Operations Management solution’s integration capabilities enable AIOps to consume service models that enhance situational and root cause analysis to quickly resolve event alerts and accelerate MTTR. Additionally, service modeling reduces complexity and accelerates time-to-value with an innovative blueprint-based, automated capability.

- Predicts Future Resources for Business Demands: To improve resource right-sizing and align to future business needs, the BMC Helix Continuous Optimization solution uses advanced analytics that accurately forecast business driver growth with existing capacity. Dynamic service model integration increases visibility into business service health using a comprehensive consolidated view of application and infrastructure data. Additional functionality increases decision-making accuracy when planning for on-prem to cloud migrations to reduce time, complexity, and cost.

“With the adoption of cloud, containers, and DevOps processes, today’s IT environments are in constant flux,” said Margaret Lee, SVP and GM of Digital Service and Operations Management at BMC. “By bringing constant innovation to the BMC Helix platform, we’re helping customers in their ADE journey through improved visibility, management, and availability for more accurate decision-making and better performance.”

Share this

The Latest

September 30, 2022

For businesses with vast and distributed computing infrastructures, one of the main objectives of IT and network operations is to locate the cause of a service condition that is having an impact. The more human resources are put into the task of gathering, processing, and finally visual monitoring the massive volumes of event and log data that serve as the main source of symptomatic indications for emerging crises, the closer the service is to the company's source of revenue ...

September 29, 2022

Our digital economy is intolerant of downtime. But consumers haven't just come to expect always-on digital apps and services. They also expect continuous innovation, new functionality and lightening fast response times. Organizations have taken note, investing heavily in teams and tools that supposedly increase uptime and free resources for innovation. But leaders have not realized this "throw money at the problem" approach to monitoring is burning through resources without much improvement in availability outcomes ...

September 28, 2022

Although 83% of businesses are concerned about a recession in 2023, B2B tech marketers can look forward to growth — 51% of organizations plan to increase IT budgets in 2023 vs. a narrow 6% that plan to reduce their spend, according to the 2023 State of IT report from Spiceworks Ziff Davis ...

September 27, 2022

Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...

September 26, 2022

In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...

September 23, 2022

In order to properly sort through all monitoring noise and identify true problems, their causes, and to prioritize them for response by the IT team, they have created and built a revolutionary new system using a meta-cognitive model ...

September 22, 2022

As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...

September 21, 2022

US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...

September 20, 2022

Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...

September 19, 2022

In this second part of the blog series, we look at how adopting AIOps capabilities can drive business value for an organization ...