BMC introduced the BMC TrueSight product family, which combines the company’s operations management and capacity optimization products along with its new operational analytics solution. This unique solution helps to improve the user experience, optimize service levels, and reduce ownership costs.
“More companies than ever are leveraging technology to better serve customers, which brings about an exceptional opportunity for IT to collaborate more strategically with business stakeholders,” said Dennis Drogseth, VP, Enterprise Management Associates. “By bringing performance, availability and analytics together in one well integrated, user-friendly platform, BMC is offering IT customers the ability to better optimize application services for business and end-user value by giving them the actionable intelligence they need to correlate performance and capacity requirements with user needs and business outcomes.”
BMC is empowering the IT operations team to help maximize business efficiency, and the TrueSight product allows them to shift from firefighters to trusted advisors. TrueSight’s root cause analysis along with real-time and predictive analytics gives IT problem-solvers the insight needed to ensure availability and drive performance of the infrastructure and applications responsible for delivering an optimal experience. The TrueSight family of solutions offers a flexible architecture, consistent navigation and reporting across products with a modernized user experience that includes on-the-go mobile access.
To help IT solve issues faster, BMC is introducing IT Data Analytics into the TrueSight family. The new data-driven intelligence solution seamlessly integrates the promise of big data into the TrueSight infrastructure through a single unifying agent. IT organizations can now collect, analyze and correlate IT operations data across multiple silos in real time to identify, resolve and avoid technology related slowdowns and costly outages that negatively impact users.
“Bringing together analytics, performance and capacity into one tightly integrated platform is the future of IT operations, and that’s what we have accomplished with TrueSight,” said Bill Berutti, President of the Performance and Availability Business at BMC. “With TrueSight, IT can manage and optimize the end user experience for the highest performance and availability which delivers on the promise of a friction-free experience for both employees and consumers of the business service.”
The TrueSight family of products including the IT Data Analytics component is immediately available.
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