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BMC Software Empowers Business Users with Self Service

Introducing New BMC Control-M Self Service

BMC Software has introduced BMC Control-M Self Service, the industry’s first workload automation solution designed specifically with the business user in mind. Now through the use of Control-M, BMC’s workload automation solution, business users can check the status of their work, make workload processing changes for their business transactions and access a service catalog of predefined workloads, all through a simple and secure web-based interface.

Some organizations have sought to enable business users to perform routine requests on their own by providing restricted access to workload automation tools, a process that requires extensive training on technical applications. With the BMC Control-M Self Service solution, armed with only a browser, business users can easily view and request IT workload services needed to support internal and external customers without the need for expert knowledge of multiple workload automation tools.

Organizations need a way for business users to quickly, securely and easily get status information on their event driven and scheduled processing transactions with the ability to make policy managed changes to those transactions. BMC Control-M Self Service provides access to a service catalog that enables business users to initiate services that are important to the business, such as changes to transactions, all on a controlled and secure platform.

And with its simple and secure user interface, the BMC Control-M Self Service solution eliminates the delay of information caused with service requests, allowing the business user to provide better and more timely service to internal and external customers.

The new capabilities also empower IT to greatly reduce costs as Control-M Self Service eliminates service desk tickets (often accruing hundreds per day at some organizations) and the work associated with them, providing IT administrators the ability to maintain ultimate control over the workload automation process and their IT priorities.

Playing a key role in BMC’s BSM strategy, BMC Control-M manages and runs workloads in physical, virtual and cloud environments with Dynamic Workload Management and workload policies that leverage virtual resources and private and public clouds as needed to complete workload processing and ensure SLAs are met.

Over 2,000 organizations have converted more than 5 million automation tasks to BMC Control-M.

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As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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Azul

BMC Software Empowers Business Users with Self Service

Introducing New BMC Control-M Self Service

BMC Software has introduced BMC Control-M Self Service, the industry’s first workload automation solution designed specifically with the business user in mind. Now through the use of Control-M, BMC’s workload automation solution, business users can check the status of their work, make workload processing changes for their business transactions and access a service catalog of predefined workloads, all through a simple and secure web-based interface.

Some organizations have sought to enable business users to perform routine requests on their own by providing restricted access to workload automation tools, a process that requires extensive training on technical applications. With the BMC Control-M Self Service solution, armed with only a browser, business users can easily view and request IT workload services needed to support internal and external customers without the need for expert knowledge of multiple workload automation tools.

Organizations need a way for business users to quickly, securely and easily get status information on their event driven and scheduled processing transactions with the ability to make policy managed changes to those transactions. BMC Control-M Self Service provides access to a service catalog that enables business users to initiate services that are important to the business, such as changes to transactions, all on a controlled and secure platform.

And with its simple and secure user interface, the BMC Control-M Self Service solution eliminates the delay of information caused with service requests, allowing the business user to provide better and more timely service to internal and external customers.

The new capabilities also empower IT to greatly reduce costs as Control-M Self Service eliminates service desk tickets (often accruing hundreds per day at some organizations) and the work associated with them, providing IT administrators the ability to maintain ultimate control over the workload automation process and their IT priorities.

Playing a key role in BMC’s BSM strategy, BMC Control-M manages and runs workloads in physical, virtual and cloud environments with Dynamic Workload Management and workload policies that leverage virtual resources and private and public clouds as needed to complete workload processing and ensure SLAs are met.

Over 2,000 organizations have converted more than 5 million automation tasks to BMC Control-M.

The Latest

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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Azul