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BMC to Acquire Alderstone

BMC announced the signing of a definitive agreement to purchase Alderstone, a provider of ITSM adoption and modernization solutions.

The deal is expected to close in the coming months, subject to customary closing conditions. Financial terms of the transaction are not disclosed.

Expanding upon the companies’ years-long partnership, BMC and Alderstone will be able to offer migration tools and services so customers can quickly and efficiently modernize their service management with the BMC Helix solution. Customers will be able to take advantage of the latest innovations and features with decreased risk, limited disruption, and reduced cost, time, and effort. This will give customers new ways to leverage AI with automation and data-driven decision-making in their organizations’ evolution to become an Autonomous Digital Enterprise.

Alderstone’s solutions aim to provide a comprehensive, seamless, and error-free way to onboard customers onto BMC Helix – from application discovery, to preconfigured migration packs and data mapping – all tuned to maximize IT performance. Moving from other ITSM solutions or Remedy on-premise, BMC and Alderstone provide expert technology consulting services that leverage industry best practices to help customers decrease risk, reduce costs, and realize their ROI goals.

“With Alderstone, BMC can help customers more quickly benefit from the intelligence and automation of BMC Helix, and accelerate their transformation to an Autonomous Digital Enterprise,” said Ali Siddiqui, Chief Product Officer, BMC. “By coupling the BMC product portfolio with the consulting and migration expertise of Alderstone, we can deliver a unique and holistic solution for their cloud-based ITSM investments to achieve their individual business goals.”

“We serve the market with much needed expertise and guidance to leverage technology in meeting the greatest IT challenges,” said Steve Upton, CEO, Alderstone. “Over the past twelve years, we have had the incredible privilege of supporting our clients’ digital transformations, and we look forward to delivering even greater value as a part of BMC.”

BMC continues to accelerate its focus on investing in innovation and disruptive technologies. This will be the company’s fourth acquisition in less than two years.

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BMC to Acquire Alderstone

BMC announced the signing of a definitive agreement to purchase Alderstone, a provider of ITSM adoption and modernization solutions.

The deal is expected to close in the coming months, subject to customary closing conditions. Financial terms of the transaction are not disclosed.

Expanding upon the companies’ years-long partnership, BMC and Alderstone will be able to offer migration tools and services so customers can quickly and efficiently modernize their service management with the BMC Helix solution. Customers will be able to take advantage of the latest innovations and features with decreased risk, limited disruption, and reduced cost, time, and effort. This will give customers new ways to leverage AI with automation and data-driven decision-making in their organizations’ evolution to become an Autonomous Digital Enterprise.

Alderstone’s solutions aim to provide a comprehensive, seamless, and error-free way to onboard customers onto BMC Helix – from application discovery, to preconfigured migration packs and data mapping – all tuned to maximize IT performance. Moving from other ITSM solutions or Remedy on-premise, BMC and Alderstone provide expert technology consulting services that leverage industry best practices to help customers decrease risk, reduce costs, and realize their ROI goals.

“With Alderstone, BMC can help customers more quickly benefit from the intelligence and automation of BMC Helix, and accelerate their transformation to an Autonomous Digital Enterprise,” said Ali Siddiqui, Chief Product Officer, BMC. “By coupling the BMC product portfolio with the consulting and migration expertise of Alderstone, we can deliver a unique and holistic solution for their cloud-based ITSM investments to achieve their individual business goals.”

“We serve the market with much needed expertise and guidance to leverage technology in meeting the greatest IT challenges,” said Steve Upton, CEO, Alderstone. “Over the past twelve years, we have had the incredible privilege of supporting our clients’ digital transformations, and we look forward to delivering even greater value as a part of BMC.”

BMC continues to accelerate its focus on investing in innovation and disruptive technologies. This will be the company’s fourth acquisition in less than two years.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

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In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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