Cherwell Software has named Sam Gilliland as its new CEO.
Gilliland is former Chairman & CEO of travel industry technology giant Sabre Corporation and Travelocity.com. The announcement was made by Cherwell Co-founder Vance Brown, who has been serving as interim CEO and will remain Chairman of the Board.
“I am beyond thrilled to welcome Sam to Cherwell. I am deeply proud of the company that we have built over the last 14 years and am confident that now is a pivotal time for the company’s growth with the right leader at the helm.” Brown continued, “Sam’s unique experience leading a world-class technology organization aligns with our mission to pioneer innovation, provide mission-critical service, and optimize operations for our customers.”
“In helping teams architect, deliver, and manage service experiences that are adaptable, connected, and insightful, Cherwell far outpaces other companies in the space. A leader like Sam will only help propel them farther, faster,” said Vini Letteri, Managing Director, TMT Growth Equity at KKR, and Cherwell Board Member.
Gilliland commented: “It’s an honor to be joining Cherwell – a great success story and one of the fastest growing tech companies in a market that is taking off. I am as excited about the opportunity for growth through Cherwell’s customer-centered, award-winning technology as I am about the talented team and strong culture that Vance and the overall organization at Cherwell have built.”
Recently, Gilliland served on several private and public company boards, including as lead director at Rackspace Hosting. He also served as an executive partner at Siris Capital, a technology-focused private equity firm. While at the helm of Sabre, he led more than 10,000 employees in 60 countries, spanning all segments of the travel industry. In his decade serving as the chief executive of Sabre, Gilliland pioneered the application of technology and customer service to help drive higher levels of productivity across organizations. As a result, Sabre was able to greatly simplify complex travel sourcing, powering a vast network of new applications and services across the full value chain.
The Latest
The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...
Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
