Cherwell Software has named Sam Gilliland as its new CEO.
Gilliland is former Chairman & CEO of travel industry technology giant Sabre Corporation and Travelocity.com. The announcement was made by Cherwell Co-founder Vance Brown, who has been serving as interim CEO and will remain Chairman of the Board.
“I am beyond thrilled to welcome Sam to Cherwell. I am deeply proud of the company that we have built over the last 14 years and am confident that now is a pivotal time for the company’s growth with the right leader at the helm.” Brown continued, “Sam’s unique experience leading a world-class technology organization aligns with our mission to pioneer innovation, provide mission-critical service, and optimize operations for our customers.”
“In helping teams architect, deliver, and manage service experiences that are adaptable, connected, and insightful, Cherwell far outpaces other companies in the space. A leader like Sam will only help propel them farther, faster,” said Vini Letteri, Managing Director, TMT Growth Equity at KKR, and Cherwell Board Member.
Gilliland commented: “It’s an honor to be joining Cherwell – a great success story and one of the fastest growing tech companies in a market that is taking off. I am as excited about the opportunity for growth through Cherwell’s customer-centered, award-winning technology as I am about the talented team and strong culture that Vance and the overall organization at Cherwell have built.”
Recently, Gilliland served on several private and public company boards, including as lead director at Rackspace Hosting. He also served as an executive partner at Siris Capital, a technology-focused private equity firm. While at the helm of Sabre, he led more than 10,000 employees in 60 countries, spanning all segments of the travel industry. In his decade serving as the chief executive of Sabre, Gilliland pioneered the application of technology and customer service to help drive higher levels of productivity across organizations. As a result, Sabre was able to greatly simplify complex travel sourcing, powering a vast network of new applications and services across the full value chain.
The Latest
IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...
A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...
According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...
2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...
Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...
