Compuware Delivers First-of-Its-Kind Application Performance Management Innovation
“First Mile to Last Mile” Visibility and Rapid Time to Value
October 12, 2010
Share this

Compuware Corporation has released a first-of-its-kind SaaS-based application performance management (APM) solution that provides visibility from the First Mile (the data center) to the Last Mile (the end-user).

The new Gomez First Mile, together with Gomez outside-in monitoring, allows organizations whose business depends on Web applications to quickly assess the business impact of a problem and instantly determine whether the cause of the problem resides in the data center, on the Internet, with a third-party provider or with the user’s browser or device. In addition to its unique end-to-end visibility, the Gomez First Mile is being applauded by industry analysts for its ground-breaking speed of implementation, which can deliver value in hours versus traditional data center solutions requiring weeks or months.

“This is a game changing move in application performance management,” saysTony Baer, Senior Analyst with Ovum. “Gomez First Mile is the first solution that unifies real-user and active monitoring to automatically correlate traffic volume, data center, and end-user response time, providing instant visibility into how many users and page views are impacted by internal and external performance issues.”

This represents the next phase in Compuware’s strategic vision of bringing together Enterprise and Internet application performance management and symbolizes a significant milestone in the evolution of APM. Never before have enterprises been able to adopt a single, SaaS-based solution that provides outside-in visibility starting from the end user and extending all the way into the back of the data center.

The Gomez First Mile is delivered as part of Compuware’s Fall 2010 APM release, which includes new versions of the Gomez and Vantage product lines. In this APM-wide product release, Compuware is providing major updates to both the Gomez and Vantage offerings, which are further unified through a new “First Mile to Last Mile” operations dashboard that seamlessly blends diagnostics and metrics from both product lines to instantly determine if a Web performance issue originates in the data center, the Internet, a third-party provider, or a user’s browser or mobile device.

“The Gomez First Mile is a breath of fresh air,” says Dennis Drogseth, Vice President, Enterprise Management Systems. “First Mile combines a cohesive view of application performance inside and outside the firewall with cross-domain awareness – at a price point and time to deployment that should make it hugely attractive.”

Share this

The Latest

August 05, 2022

MLOps or Machine Learning Operations are a combination of best processes and practices that businesses use to run AI successfully ... While it is a relatively new field, MLOps is a collective effort that captured the interest of data scientists, DevOps engineers, AI enthusiasts, and IT ...

August 04, 2022

The data is in: enterprises are not happy with their managed service providers (MSPs) and cloud service providers (CSPs). According to the latest CloudBolt Industry Insights report, Filling the Gap: Service Providers' Increasingly Important Role in Multi-Cloud Success, 80% are so unsatisfied with their existing MSP and/or CSP, they are actively looking to replace them within 12 months ...

August 03, 2022

The last two years have accelerated massive changes in how we work, do business, and engage with customers. According to Pega research, nearly three out of four employees (71%) feel their job complexity continues to rise as customer demands increase, and employees at all levels feel overloaded with information, systems, and processes that make it difficult to adapt to these new challenges and meet their customers' growing needs ...

August 02, 2022

Investing in employees will always be smart business. And right now, investing in employees means giving people the resources — and ability — to optimize performance ... For pretty much every company, that means delivering the digital tools necessary to facilitate seamless, secure, user-friendly access and connectivity ...

August 01, 2022

Digital transformation can be the difference between becoming the next Netflix and becoming the next Blockbuster Video. With corporate survival on the line, "digital transformation" is no longer merely an impressive buzzword to throw around in boardrooms. It's the ticket for entry into the digital era, a fundamental business strategy for every modern company ...

July 29, 2022

IT infrastructure has rapidly evolved over the last decade, and as a result important specialized tools have been developed and an entire dedicated industry has grown up to serve the need for monitoring these IT systems and services in order to keep them operational and efficient ...

July 28, 2022

At Cisco AppDynamics, we recently conducted research exploring consumer attitudes and behaviors in relation to wearable technology ... In our study, 87% of global consumers claimed that trust is a critical factor when choosing a wearable medical device or application brand. And, 86% expect companies offering wearable technology and applications to demonstrate a higher standard of protection for their personal data than any other technology they use ...

July 27, 2022

You've been here before: waiting for a web page to load. You keep refreshing it, but still no luck. How many times will you try to reload the page before visiting a different site? Probably not too many. Brands today have just a few moments at most to captivate and delight potential customers ...

July 26, 2022

In the DevOps world, observability is trumpeted and lauded in many corners. However, in reading much of the coverage, there seemed to be some more fundamental issues at play. It's time to demystify the idea of observability, shedding light on what it means in a broader context. And once we break down the concept and its true value to an organization, let's answer a more important question: Are we approaching an observability tipping point? ...

July 25, 2022
It is common knowledge that businesses across domains committed to digitizing themselves during the pandemic. While digital presence is the need of the hour, the challenge is elsewhere. Today, for businesses to sustain themselves in the market, performance has become the key to achieving success ...