Compuware Delivers First-of-Its-Kind Application Performance Management Innovation
“First Mile to Last Mile” Visibility and Rapid Time to Value
October 12, 2010
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Compuware Corporation has released a first-of-its-kind SaaS-based application performance management (APM) solution that provides visibility from the First Mile (the data center) to the Last Mile (the end-user).

The new Gomez First Mile, together with Gomez outside-in monitoring, allows organizations whose business depends on Web applications to quickly assess the business impact of a problem and instantly determine whether the cause of the problem resides in the data center, on the Internet, with a third-party provider or with the user’s browser or device. In addition to its unique end-to-end visibility, the Gomez First Mile is being applauded by industry analysts for its ground-breaking speed of implementation, which can deliver value in hours versus traditional data center solutions requiring weeks or months.

“This is a game changing move in application performance management,” saysTony Baer, Senior Analyst with Ovum. “Gomez First Mile is the first solution that unifies real-user and active monitoring to automatically correlate traffic volume, data center, and end-user response time, providing instant visibility into how many users and page views are impacted by internal and external performance issues.”

This represents the next phase in Compuware’s strategic vision of bringing together Enterprise and Internet application performance management and symbolizes a significant milestone in the evolution of APM. Never before have enterprises been able to adopt a single, SaaS-based solution that provides outside-in visibility starting from the end user and extending all the way into the back of the data center.

The Gomez First Mile is delivered as part of Compuware’s Fall 2010 APM release, which includes new versions of the Gomez and Vantage product lines. In this APM-wide product release, Compuware is providing major updates to both the Gomez and Vantage offerings, which are further unified through a new “First Mile to Last Mile” operations dashboard that seamlessly blends diagnostics and metrics from both product lines to instantly determine if a Web performance issue originates in the data center, the Internet, a third-party provider, or a user’s browser or mobile device.

“The Gomez First Mile is a breath of fresh air,” says Dennis Drogseth, Vice President, Enterprise Management Systems. “First Mile combines a cohesive view of application performance inside and outside the firewall with cross-domain awareness – at a price point and time to deployment that should make it hugely attractive.”

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