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ControlUp for Frontline Workers Released

ControlUp announced the availability of ControlUp for Frontline Workers, a comprehensive solution which performs real-time data collection and proactive mobile device analytics to help enable frontline workers complete digital tasks more quickly and independently. 

Developed through a strategic partnership with B2M Solutions, a leading provider of enterprise Mobile DEX solutions, ControlUp for Frontline Workers delivers the visibility needed to ensure the health of all mobile devices (now including Android), batteries, apps and network connections for more reliable mobile device usage by workers in frontline positions across retail, logistics, field services and manufacturing/warehouse industries.

The new partnership with B2M Solutions extends ControlUp's DEX platform capabilities, which already support Windows, MacOS, Chrome OS, Virtual Desktop Infrastructure (VDI), Desktop-as-a-Service (DaaS), and Software-as-a-Service (SaaS), to now include Android tablet and mobile devices. With true real-time visibility and proactive management capabilities for their Android mobile device fleets, organizations can now deliver a significantly improved digital experience for their frontline workers.

"Today’s workforce runs on mobile, especially at the front lines," said Gadi Feldman, Vice President, Product, ControlUp. "Partnering with B2M Solutions lets us extend ControlUp's industry-leading DEX platform to Android devices, giving IT teams the tools they need to spot and fix issues before they disrupt work. It’s about keeping mobile employees productive, supported, and connected."

Gary Lee, CEO of B2M Solutions, said, "Our Elemez platform has long provided critical Mobility Intelligence™, and by integrating with ControlUp's powerful DEX capabilities, we can offer an even more comprehensive and actionable view into the mobile employee experience. This partnership will be a game-changer for organizations relying on Android devices for their critical business operations."

This collaboration combines B2M Solutions' deep expertise in real-time mobile device analytics with ControlUp's comprehensive DEX platform. The combined solution will offer customers:

  • Real-time Visibility into Android Device Health: Gain granular insights into the health and usage of mobile devices, batteries, network connections, applications, and more across the entire Android mobile device fleet.
  • Proactive Issue Identification and Remediation: Leverage advanced analytics to identify potential problems before they impact users, enabling IT teams to take proactive measures and minimize downtime.
  • Optimized Digital Employee Experience: Ensure frontline workers have a seamless and productive experience with their Android devices, reducing frustration and improving efficiency.
  • Reduced Operational Costs: By proactively addressing issues and gaining deeper insights into device performance, organizations can reduce help desk tickets, optimize device lifecycles, and lower overall operational expenses.
  • Enhanced ROI on Mobile Investments: Maximize the return on investment for Android mobile device deployments by ensuring devices are always performing optimally and employees are empowered to do their best work.

The joint solution is available immediately as ControlUp for Frontline Workers to customers globally.

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ControlUp for Frontline Workers Released

ControlUp announced the availability of ControlUp for Frontline Workers, a comprehensive solution which performs real-time data collection and proactive mobile device analytics to help enable frontline workers complete digital tasks more quickly and independently. 

Developed through a strategic partnership with B2M Solutions, a leading provider of enterprise Mobile DEX solutions, ControlUp for Frontline Workers delivers the visibility needed to ensure the health of all mobile devices (now including Android), batteries, apps and network connections for more reliable mobile device usage by workers in frontline positions across retail, logistics, field services and manufacturing/warehouse industries.

The new partnership with B2M Solutions extends ControlUp's DEX platform capabilities, which already support Windows, MacOS, Chrome OS, Virtual Desktop Infrastructure (VDI), Desktop-as-a-Service (DaaS), and Software-as-a-Service (SaaS), to now include Android tablet and mobile devices. With true real-time visibility and proactive management capabilities for their Android mobile device fleets, organizations can now deliver a significantly improved digital experience for their frontline workers.

"Today’s workforce runs on mobile, especially at the front lines," said Gadi Feldman, Vice President, Product, ControlUp. "Partnering with B2M Solutions lets us extend ControlUp's industry-leading DEX platform to Android devices, giving IT teams the tools they need to spot and fix issues before they disrupt work. It’s about keeping mobile employees productive, supported, and connected."

Gary Lee, CEO of B2M Solutions, said, "Our Elemez platform has long provided critical Mobility Intelligence™, and by integrating with ControlUp's powerful DEX capabilities, we can offer an even more comprehensive and actionable view into the mobile employee experience. This partnership will be a game-changer for organizations relying on Android devices for their critical business operations."

This collaboration combines B2M Solutions' deep expertise in real-time mobile device analytics with ControlUp's comprehensive DEX platform. The combined solution will offer customers:

  • Real-time Visibility into Android Device Health: Gain granular insights into the health and usage of mobile devices, batteries, network connections, applications, and more across the entire Android mobile device fleet.
  • Proactive Issue Identification and Remediation: Leverage advanced analytics to identify potential problems before they impact users, enabling IT teams to take proactive measures and minimize downtime.
  • Optimized Digital Employee Experience: Ensure frontline workers have a seamless and productive experience with their Android devices, reducing frustration and improving efficiency.
  • Reduced Operational Costs: By proactively addressing issues and gaining deeper insights into device performance, organizations can reduce help desk tickets, optimize device lifecycles, and lower overall operational expenses.
  • Enhanced ROI on Mobile Investments: Maximize the return on investment for Android mobile device deployments by ensuring devices are always performing optimally and employees are empowered to do their best work.

The joint solution is available immediately as ControlUp for Frontline Workers to customers globally.

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For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...

40% of organizations deploying AI will implement dedicated AI observability tools by 2028 to monitor model performance, bias and outputs, according to Gartner ...

Until AI-powered engineering tools have live visibility of how code behaves at runtime, they cannot be trusted to autonomously ensure reliable systems, according to the State of AI-Powered Engineering Report 2026 report from Lightrun. The report reveals that a major volume of manual work is required when AI-generated code is deployed: 43% of AI-generated code requires manual debugging in production, even after passing QA or staging tests. Furthermore, an average of three manual redeploy cycles are required to verify a single AI-suggested code fix in production ...

Many organizations describe AI as strategic, but they do not manage it strategically. When AI plans are disconnected from strategy, detached from organizational learning, and protected from serious assumptions testing, the problem is no longer technical immaturity; it is a failure of management discipline ... Executives too often tell organizations to "use AI" before they define what AI is supposed to change. The problem deepens in organizations where strategy isn't well articulated in the first place ...

Across the enterprise technology landscape, a quiet crisis is playing out. Organizations have run hundreds, sometimes thousands, of generative AI pilots. Leadership has celebrated the proof of concept (POCs) ... Industry experience points to a sobering reality: only 5-10% of AI POCs that progress to the pilot stage successfully reach scaled production. The remaining 90% fail because the enterprise environment around them was never ready to absorb them, not the AI models ...

Today's modern systems are not what they once were. Organizations now rely on distributed systems, event-driven workflows, hybrid and multi-cloud environments and continuous delivery pipelines. While each adds flexibility, it also introduces new, often invisible failures. Development speed is no longer the primary bottleneck of innovation. Reliability is ...

Seeing is believing, or in this case, seeing is understanding, according to New Relic's 2025 Observability Forecast for Retail and eCommerce report. Retailers who want to provide exceptional customer experiences while improving IT operations efficiency are leaning on observability ... Here are five key takeaways from the report ...