Datadog Integrates with Salesforce
July 12, 2021
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Datadog announced an integration with the Salesforce platform.

This new integration provides Salesforce admins and security teams with the ability to detect and respond to suspicious behavior through visibility into user, platform and API activity.

Organizations increasingly use Salesforce as a core system of record, storing sensitive and business-critical customer, product and orders information. Datadog’s integration provides visibility into who is accessing that data, and what actions are being performed, in order to proactively identify unusual user activity and potential data breaches.

Amanda Grady, Senior Director, Product Management, Salesforce, said: “One of our Platform Architects has reported that what normally took up to two weeks to investigate using multiple monitoring tools now only takes minutes and with just a few clicks.”

“Customers’ Salesforce data is extremely sensitive, requiring attention from security teams and Salesforce admins to identify potential issues,” said Michael Gerstenhaber, Senior Director, Product Management, Datadog. “This new integration will provide joint Datadog and Salesforce customers with the monitoring and security capabilities they need to keep that data secure.”

Datadog’s integration with Salesforce Real-Time Events provides:

- Real-time user monitoring: view login and logout behavior, and track which objects users are creating, accessing, updating or deleting.

- Visibility into Platform API activity: view API usage for Salesforce’s SOAP, REST and Bulk APIs.

- Threat Detection: leverage pre-built detection rules to proactively identify, and respond to, suspicious behavior in your Salesforce org, such as anomalous record exports or login attempts from disabled accounts.

- Out-of-the-box Salesforce dashboard: visualize all of your Salesforce monitoring and threat-detection data in a purpose-built dashboard.

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