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Dynatrace Names New CEO

Dynatrace announced that its CEO and Director, John Van Siclen, plans to retire effective December 13, 2021. Rick McConnell, currently President and GM, Security Technology Group at Akamai Technologies, has been appointed as the Company’s new CEO and Director, effective December 13, 2021.

Van Siclen will remain as a consultant to the Company through May 31, 2022 to facilitate the CEO transition.

John Van Siclen has led Dynatrace since 2008, from a $5 million start-up to a modern cloud observability leader that is now approaching $1 billion in annual recurring revenue. Under his leadership, after a successful reinvention of its SaaS platform and business model, Dynatrace went public on the NYSE in the summer of 2019. Since then, Dynatrace continues to thrive and perform as one of the top IPOs of the 2019 class and one of the top Boston technology IPOs of the past 25 years.

John commented, “We have built Dynatrace into a durable, high-growth business. We have a fantastic team, a keen focus on customer success, and an incredible organic innovation engine. After 13 amazing years leading this great company, it’s time for me to move on to the next phase in my life. The foundation is in place that makes it the right time for a new CEO to lead the company through its next phase of growth and market leadership, and Rick brings the scale, go-to-market expertise and cultural fit to do just that.”

“We are so proud of the company’s accomplishments under John’s leadership,” said Jill Ward, Chair of the Dynatrace Board of Directors. “The board has supported John’s interest in retiring and, after a thorough search, we found a new leader ideally suited to take Dynatrace forward. Today, we are thrilled to announce the appointment of Rick McConnell as Dynatrace’s incoming CEO.”

Rick McConnell has served as President of Akamai for most of his ten years at the company. During his tenure, Akamai has grown from just over $1 billion to nearly $3.5 billion in revenue. McConnell initially served as President, Products and Development, followed by President and GM of the Web Division, a role spanning products as well as global sales. McConnell grew Akamai’s security business from a few million dollars of revenue in 2011 to a $1.3+ billion business growing 25% annually. Prior to Akamai, he was part of the early leadership team that built Cisco’s multibillion-dollar Communications and Collaboration business. McConnell joined Cisco when the company acquired Latitude Communications, where he was CEO.

Rick McConnell said: “Digital transformation is ubiquitous, and there is so much runway ahead. Dynatrace has a strong, growing, and differentiated leadership position in observability and is now entering the application security business, representing a dynamic adjacency with enormous potential. I am very much looking forward to leading Dynatrace through its next chapter of growth.”

Chair of the Board Jill Ward said, “We thank John for his many years of leadership. As we go forward, we are confident in a smooth transition and Dynatrace’s continued success with Rick as our next CEO.”

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Dynatrace Names New CEO

Dynatrace announced that its CEO and Director, John Van Siclen, plans to retire effective December 13, 2021. Rick McConnell, currently President and GM, Security Technology Group at Akamai Technologies, has been appointed as the Company’s new CEO and Director, effective December 13, 2021.

Van Siclen will remain as a consultant to the Company through May 31, 2022 to facilitate the CEO transition.

John Van Siclen has led Dynatrace since 2008, from a $5 million start-up to a modern cloud observability leader that is now approaching $1 billion in annual recurring revenue. Under his leadership, after a successful reinvention of its SaaS platform and business model, Dynatrace went public on the NYSE in the summer of 2019. Since then, Dynatrace continues to thrive and perform as one of the top IPOs of the 2019 class and one of the top Boston technology IPOs of the past 25 years.

John commented, “We have built Dynatrace into a durable, high-growth business. We have a fantastic team, a keen focus on customer success, and an incredible organic innovation engine. After 13 amazing years leading this great company, it’s time for me to move on to the next phase in my life. The foundation is in place that makes it the right time for a new CEO to lead the company through its next phase of growth and market leadership, and Rick brings the scale, go-to-market expertise and cultural fit to do just that.”

“We are so proud of the company’s accomplishments under John’s leadership,” said Jill Ward, Chair of the Dynatrace Board of Directors. “The board has supported John’s interest in retiring and, after a thorough search, we found a new leader ideally suited to take Dynatrace forward. Today, we are thrilled to announce the appointment of Rick McConnell as Dynatrace’s incoming CEO.”

Rick McConnell has served as President of Akamai for most of his ten years at the company. During his tenure, Akamai has grown from just over $1 billion to nearly $3.5 billion in revenue. McConnell initially served as President, Products and Development, followed by President and GM of the Web Division, a role spanning products as well as global sales. McConnell grew Akamai’s security business from a few million dollars of revenue in 2011 to a $1.3+ billion business growing 25% annually. Prior to Akamai, he was part of the early leadership team that built Cisco’s multibillion-dollar Communications and Collaboration business. McConnell joined Cisco when the company acquired Latitude Communications, where he was CEO.

Rick McConnell said: “Digital transformation is ubiquitous, and there is so much runway ahead. Dynatrace has a strong, growing, and differentiated leadership position in observability and is now entering the application security business, representing a dynamic adjacency with enormous potential. I am very much looking forward to leading Dynatrace through its next chapter of growth.”

Chair of the Board Jill Ward said, “We thank John for his many years of leadership. As we go forward, we are confident in a smooth transition and Dynatrace’s continued success with Rick as our next CEO.”

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In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...