Dynatrace Unifies Log and User Experience Analytics
July 21, 2022
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Dynatrace enhanced its analytics capabilities for modern multicloud environments by unifying its AI-powered log analytics with its digital experience monitoring (DEM) capabilities, including Session Replay.

This latest enhancement to the Dynatrace platform enables development teams to automatically gain deeper insights into specific user journeys by connecting logs to the user sessions that generated them. This additional context allows teams to use the platform’s DEM capabilities to analyze relevant user sessions and behavior and playback the actions of any user journey via Session Replay to gain contextualized insights that detail how to optimize the user experience.

Dynatrace Session Replay transforms how development teams approach enhancing the digital experience by empowering them with high-definition video replays of user journeys so they can implement optimizations aligned with customer needs. Front and back-end development teams that have historically worked in silos, manually trying to match log events with their corresponding user sessions, will now benefit from having this functionality linked automatically. This enables them to collaborate more effectively and reduces their reliance on manual processes. As a result, they can now allocate more time to driving innovation and delivering better-quality software faster.

“As technology stacks have become more distributed, and logs and user session data more fragmented, developers have been challenged to understand the link between back-end system performance and front-end user experience,” said Steve Tack, SVP of Product Management at Dynatrace. “By bridging this gap and unifying logs, user sessions, and visual Session Replays, Dynatrace makes it easier for teams to ensure optimal user journeys while proactively solving any issues that may have gone into production undetected. This automated, customer-centric approach to software optimization gives teams the confidence to innovate at speed and scale.”

This enhancement to the Dynatrace platform is currently available to all Dynatrace customers.

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