Robert Gates, Senior Analyst, Network Infrastructure and Operations, Enterprise Management Associates (EMA), has joined the APM Blog.
Gates first entered the IT world as a technology journalist writing about data center topics at TechTarget. Later, he performed account-based marketing research at PipelineIQ, doing work to match enterprise IT teams with solutions from Apple, FireEye, Google Cloud Platform, Nutanix, Rapid7, Veeam, Veritas, and others. Most recently, at The RepTrak Company, Gates wrote and edited thought leadership for Chief Communications Officers at companies around the world, including Lenovo and VMware. He managed the company's content library and produced webinars for corporate communication professionals. He holds a
BA in Journalism and Mass Communication from Saint Michael's College in Vermont.
Founded in 1996, EMA is a leading industry analyst firm that provides deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help their clients achieve their goals.
The Latest
APMdigest and leading IT research firm Enterprise Management Associates (EMA) are partnering to bring you the EMA-APMdigest Podcast, a new podcast focused on the latest technologies impacting IT Operations. In Episode 2 - Part 1 Pete Goldin, Editor and Publisher of APMdigest, discusses Network Observability with Shamus McGillicuddy, Vice President of Research, Network Infrastructure and Operations, at EMA ...
CIOs have stepped into the role of digital leader and strategic advisor, according to the 2023 Global CIO Survey from Logicalis ...
Synthetic monitoring is crucial to deploy code with confidence as catching bugs with E2E tests on staging is becoming increasingly difficult. It isn't trivial to provide realistic staging systems, especially because today's apps are intertwined with many third-party APIs ...
Recent EMA field research found that ServiceOps is either an active effort or a formal initiative in 78% of the organizations represented by a global panel of 400+ IT leaders. It is relatively early but gaining momentum across industries and organizations of all sizes globally ...
Managing availability and performance within SAP environments has long been a challenge for IT teams. But as IT environments grow more complex and dynamic, and the speed of innovation in almost every industry continues to accelerate, this situation is becoming a whole lot worse ...
Harnessing the power of network-derived intelligence and insights is critical in detecting today's increasingly sophisticated security threats across hybrid and multi-cloud infrastructure, according to a new research study from IDC ...
Recent research suggests that many organizations are paying for more software than they need. If organizations are looking to reduce IT spend, leaders should take a closer look at the tools being offered to employees, as not all software is essential ...
Organizations are challenged by tool sprawl and data source overload, according to the Grafana Labs Observability Survey 2023, with 52% of respondents reporting that their companies use 6 or more observability tools, including 11% that use 16 or more.
An array of tools purport to maintain availability — the trick is sorting through the noise to find the right one. Let us discuss why availability is so important and then unpack the ROI of deploying Artificial Intelligence for IT Operations (AIOps) during an economic downturn ...
Development teams so often find themselves rushing to get a release out on time. When it comes time for testing, the software works fine in the lab. But, when it's released, customers report a bunch of bugs. How does this happen? Why weren't the flaws found in QA? ...
