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APM for Enterprise: How Does It Scale?

Larry Haig

It is easy to feel that so called "second generation" Application Performance Management (APM) tooling rules the world.

And for good reason, many would argue – certainly the positive disruptive effects of support for highly distributed / Service Orientated architectures, and the requirements of many fast moving businesses to support a plethora of different technologies are a powerful dynamic. That leaves aside the undoubted advantages of comprehensive traffic screening (as opposed to "hard" sampling), ease of installation and commissioning (relative in some cases), user accessibility, flexible reporting and tighter productive association between IT and business – in short, empowering the DevOps and PerfOps revolution.

So, modern APM is certainly well attuned to the requirements of current business. What's not to like?

Could these technologies have an Achilles heel? Certainly, they are generally strong on lists of customer logos, but tight lipped when it comes to detailed high volume case studies.

Hundreds or thousands of JVMs and moderately high transaction volumes are all very well (and well attested), but how do these technologies stack up for the high end enterprise? What other options might exist?

It could be argued that an organization with tens of thousands of JVMs and millions of metrics has a fundamentally different issue than those closer to the base of the pyramid. Certainly these organizations are fewer in number, but that is scant comfort for those with the responsibility of managing their application delivery. Whether in banking/financial trading, FMCG or elsewhere, the issue of effectively analyzing daily transaction flows at high scale is real. The situation is exacerbated at peak – one large UK gaming company generates 20-30,000 events per second during a normal daily peak. During the popular Grand National race meeting, traffic increases 5-10 times – creating the need to transfer several terabytes a day into an APM data store.

The question is: which if any of the APM tools can even come close to these sorts of volumes?

It is certainly possible to instrument these organizations with second generation APM – but what snares lie in wait for the unwary, and what compromises will have to be made?

To some extent, the answer depends upon the particular technology deployed. All will have their own weaknesses, but those architected around collector/analysis servers are likely to be particularly vulnerable to the effects of extreme data volume unless high scale technology/architectural interventions have been made "under the covers". Cloud based solutions may duck this bullet (although they are not guaranteed to do so), but come with their own security concerns, at least in theory.

So, you are a high volume Enterprise, and have plumped for second generation APM. What issues may arise? Essentially, software agent based APM is likely to evidence stress in one or more of three principal areas:

■ Length of data storage/"live" access

■ Data granularity

■ Production system performance overhead

Compromises essentially hinge around reducing the data flows processed by the APM to reduce the amount of data written to disk, or improving the inherent efficiency of such data handling. Traditionally, this involves sampling rather than screening all transactions; and this is an option for some. However, sampling has no value for businesses needing to identify and analyze a particular single customer session.

Other approaches are to increase the hardware capacity of collector/server components, or reducing the application server to collector ratio. Either way, these compromises run the risk of eroding the underlying value proposition supporting much of second generation tool philosophy. In addition they will push the architecture of these solutions to their limit and potentially expose fundamental issues in how they scale.

Open Source approaches to extreme scale have evolved using NoSQL – creating products such as Hadoop and ElasticSearch. The pedigree of these is generally good, in that they have been developed as strategies within companies such as Google and Facebook to deal with the problems of ultra-high volume environments.

Certainly, integration of these technologies into their tooling by APM vendors can be a potential solution, providing that they have been architected/implemented appropriately – and tested with extreme scale in mind.

Given that most if not all major volume Enterprises have de facto constraints on their flexibility and speed of adoption of extension technologies (not to mention change generally), perhaps there is a case for revisiting "traditional" APM tooling models. These certainly had (and have) a track record of delivering value in large enterprise deployments, albeit without some of the bells and whistles offered by later entrants. Any high scale developments made by these vendors would certainly have the advantage of leveraging the often considerable sunk investment made in them.

Provided that any constraints are well understood, and appropriate investment is made in initial commissioning and ongoing support, then this option would in our view be worth adding to the mix – for consideration, at least.

Alternatively, perhaps a "dual tool" approach may have validity – second generation APM pre-production, and traditional high volume solutions in the live environment.

For Enterprises with extremely strong nerves, and appropriate skills, "building your own" using Open Source technologies is a possibility, although it is likely to be both extremely high risk and costly. Such an approach comes with its own ongoing maintenance challenges as well.

We would like to see more open sourcing of the key components of APM, for example the agents that instrument Java and .Net applications. These, conforming to open standards, enable a flexible approach to open-APM. Choose your agents, your transport method (Apache Flume, FluentD etc.), and your data storage and analysis methods (Elastic Kibana) that are appropriate for your scale and company skillset.

Either way, we would strongly suggest that major enterprises face these issues squarely, and certainly not make significant investments in APM without appropriate high volume (production scale) Proof of Concept preliminary trialling.

Above all, put little trust in marketing. Prove it in your environment – ideally in production.

Larry Haig is Senior Consultant at Intechnica.

This blog was written with contributions by James Billingham, Performance Architect at Intechnica.

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APM for Enterprise: How Does It Scale?

Larry Haig

It is easy to feel that so called "second generation" Application Performance Management (APM) tooling rules the world.

And for good reason, many would argue – certainly the positive disruptive effects of support for highly distributed / Service Orientated architectures, and the requirements of many fast moving businesses to support a plethora of different technologies are a powerful dynamic. That leaves aside the undoubted advantages of comprehensive traffic screening (as opposed to "hard" sampling), ease of installation and commissioning (relative in some cases), user accessibility, flexible reporting and tighter productive association between IT and business – in short, empowering the DevOps and PerfOps revolution.

So, modern APM is certainly well attuned to the requirements of current business. What's not to like?

Could these technologies have an Achilles heel? Certainly, they are generally strong on lists of customer logos, but tight lipped when it comes to detailed high volume case studies.

Hundreds or thousands of JVMs and moderately high transaction volumes are all very well (and well attested), but how do these technologies stack up for the high end enterprise? What other options might exist?

It could be argued that an organization with tens of thousands of JVMs and millions of metrics has a fundamentally different issue than those closer to the base of the pyramid. Certainly these organizations are fewer in number, but that is scant comfort for those with the responsibility of managing their application delivery. Whether in banking/financial trading, FMCG or elsewhere, the issue of effectively analyzing daily transaction flows at high scale is real. The situation is exacerbated at peak – one large UK gaming company generates 20-30,000 events per second during a normal daily peak. During the popular Grand National race meeting, traffic increases 5-10 times – creating the need to transfer several terabytes a day into an APM data store.

The question is: which if any of the APM tools can even come close to these sorts of volumes?

It is certainly possible to instrument these organizations with second generation APM – but what snares lie in wait for the unwary, and what compromises will have to be made?

To some extent, the answer depends upon the particular technology deployed. All will have their own weaknesses, but those architected around collector/analysis servers are likely to be particularly vulnerable to the effects of extreme data volume unless high scale technology/architectural interventions have been made "under the covers". Cloud based solutions may duck this bullet (although they are not guaranteed to do so), but come with their own security concerns, at least in theory.

So, you are a high volume Enterprise, and have plumped for second generation APM. What issues may arise? Essentially, software agent based APM is likely to evidence stress in one or more of three principal areas:

■ Length of data storage/"live" access

■ Data granularity

■ Production system performance overhead

Compromises essentially hinge around reducing the data flows processed by the APM to reduce the amount of data written to disk, or improving the inherent efficiency of such data handling. Traditionally, this involves sampling rather than screening all transactions; and this is an option for some. However, sampling has no value for businesses needing to identify and analyze a particular single customer session.

Other approaches are to increase the hardware capacity of collector/server components, or reducing the application server to collector ratio. Either way, these compromises run the risk of eroding the underlying value proposition supporting much of second generation tool philosophy. In addition they will push the architecture of these solutions to their limit and potentially expose fundamental issues in how they scale.

Open Source approaches to extreme scale have evolved using NoSQL – creating products such as Hadoop and ElasticSearch. The pedigree of these is generally good, in that they have been developed as strategies within companies such as Google and Facebook to deal with the problems of ultra-high volume environments.

Certainly, integration of these technologies into their tooling by APM vendors can be a potential solution, providing that they have been architected/implemented appropriately – and tested with extreme scale in mind.

Given that most if not all major volume Enterprises have de facto constraints on their flexibility and speed of adoption of extension technologies (not to mention change generally), perhaps there is a case for revisiting "traditional" APM tooling models. These certainly had (and have) a track record of delivering value in large enterprise deployments, albeit without some of the bells and whistles offered by later entrants. Any high scale developments made by these vendors would certainly have the advantage of leveraging the often considerable sunk investment made in them.

Provided that any constraints are well understood, and appropriate investment is made in initial commissioning and ongoing support, then this option would in our view be worth adding to the mix – for consideration, at least.

Alternatively, perhaps a "dual tool" approach may have validity – second generation APM pre-production, and traditional high volume solutions in the live environment.

For Enterprises with extremely strong nerves, and appropriate skills, "building your own" using Open Source technologies is a possibility, although it is likely to be both extremely high risk and costly. Such an approach comes with its own ongoing maintenance challenges as well.

We would like to see more open sourcing of the key components of APM, for example the agents that instrument Java and .Net applications. These, conforming to open standards, enable a flexible approach to open-APM. Choose your agents, your transport method (Apache Flume, FluentD etc.), and your data storage and analysis methods (Elastic Kibana) that are appropriate for your scale and company skillset.

Either way, we would strongly suggest that major enterprises face these issues squarely, and certainly not make significant investments in APM without appropriate high volume (production scale) Proof of Concept preliminary trialling.

Above all, put little trust in marketing. Prove it in your environment – ideally in production.

Larry Haig is Senior Consultant at Intechnica.

This blog was written with contributions by James Billingham, Performance Architect at Intechnica.

Hot Topics

The Latest

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.

The quietest week your engineering team has ever had might also be its best. No alarms going off. No escalations. No frantic Teams or Slack threads at 2 a.m. Everything humming along exactly as it should. And somewhere in a leadership meeting, someone looks at the metrics dashboard, sees a flat line of incidents and says: "Seems like things are pretty calm over there. Do we really need all those people?" ... I've spent many years in engineering, and this pattern keeps repeating ...