Everbridge Integrates with IBM QRadar
March 04, 2019
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Everbridge announced the integration of IT Alerting with IBM security intelligence technology to enable joint customers to automate communications, collaboration, and orchestration tasks to streamline the overall information security incident response process.

The Everbridge IT Alerting integration for the IBM QRadar Security Intelligence Platform helps InfoSec teams to automatically identify the required IT personnel and engage with them in a matter of minutes, wherever they might be. Everbridge’s enterprise-scale IT Alerting enables clients to execute consistent, predictable, repeatable processes for fast action with communications that are context-meaningful to responders and stakeholders alike.

Everbridge IT Alerting leverages IBM QRadar, the company’s security intelligence platform which analyzes data across an organization’s IT infrastructure in real-time to identify potential security threats. Leveraging QRadar’s open application programming interfaces (API), IT Alerting provides security teams with the ability to automatically or manually launch an Everbridge incident when an offense is generated in IBM QRadar. Everbridge and IBM customers will be able to leverage comprehensive security information and event management (SIEM), log management, anomaly detection, network analysis, user behavior analytics, and vulnerability management to analyze data in real-time across an organization’s enterprise IT infrastructure to detect and prioritize potential security threats. The integration produces a common unified view and response process across service, operations, security, DevOps, and IT BC/DR. Everbridge IT Alerting provides IT workforce on-call schedule management, multi-modal targeted notifications, automated escalation, 1-click smart conferencing, 1-click ChatOps channel, automated remediation workflow execution, to help to engage the right staff and resolve the offenses generated in IBM QRadar faster.

In addition, Everbridge’s integration with the IBM Resilient Incident Response Platform enables security analysts to intelligently collaborate with stakeholders during the incident response process. The IT Alerting integration for IBM Resilient helps teams achieve more consistent, predictable and shorter incident resolution times by enabling security teams to communicate with stakeholders within workflows. Using bi-directional communications, a user can remotely control the advancement or execution of any step within a process, such as re-starting a server. Remote communications can be performed via SMS, IM, email, or phone.

“These powerful product integrations create a comprehensive 360-degree view for customers in managing security and IT operations across their enterprise,” said Vick Vaishnavi, GM, IT Alerting Business at Everbridge. “Combining Everbridge’s communication, collaboration, and smart orchestration capabilities with the unique security intelligence of IBM QRadar and the advantages of the IBM Resilient platform, joint customers can benefit from an increased security posture by leveraging a single system for threat intelligence and automated IT response and alerting.”

The Everbridge IT Alerting integration for QRadar is available to the security community through IBM Security App Exchange, a community where developers across the industry can share applications based on IBM Security technologies.

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