Everbridge Introduces New IT Alerting Features
November 28, 2018
Share this

Everbridge announced the new features within its IT Alerting solution including Smart CMDB Group Lookup and self-service IT alert subscription.

With these new capabilities, Everbridge IT Alerting enables organizations to dynamically target the correct IT fulfiller/resolver resources based on the up and downstream relationships in their CMDB, eliminating the complexities of managing logic on communication templates. Without this feature, customers would need to deploy and maintain complex logic in the form of notification rules and conditions. Ensuring simplicity, changes made to the CMDB will be automatically refreshed in the mapping table.

The new IT Alerting features also include self-service IT alert subscription capabilities for business users to receive meaningful and context-based alerts, increasing awareness and reducing overall alert fatigue. Everbridge IT Alerting helps to align people, processes and tools to an organization’s best practices, thus improving critical IT event assessment, communications and collaboration through automated workflows for faster service restoration.

The newest capabilities for the IT Alerting solution allow for synchronization with an organization’s CMDB to identify an affected product, service, location or any impacted IT infrastructure asset. Leveraging the IT Alerting product’s closed-loop response automation, IT teams can create a holistic view of the impacted assets to consolidate and correlate the incident using Everbridge’s platform-based Critical Event Management (CEM) system for faster response and resolution.

Everbridge IT Alerting’s alert subscription services enable self-service configurability with built-in error handling so that administrators and business users can align the alerts and notifications with the specific assets they are responsible for, expediting responses based on qualified and context-rich alerts. These alerts and corresponding response processes can be continually optimized based on automation and integration with the CMDB to allow for subscriptions to respond to changing rules without onerous and manual modifications.

Share this

The Latest

January 21, 2021

Following up the list of Application Performance Management Predictions, APMdigest also asked IT industry experts for their 2021 cloud predictions. Part 2 covers a variety of cloud issues ...

January 20, 2021

Following up the list of Application Performance Management Predictions, APMdigest also asked IT industry experts for their 2021 cloud predictions. Part 1 covers multicloud and hybrid cloud ...

January 19, 2021
Given the limitations of the existing IT solutions to manage data, enterprises are leveraging AIOps to undertake a host of activities. These include understanding and predicting customer behavior, detecting anomalies and determining their reasons, and offering prescriptive advice. It helps to detect dependencies responsible for creating issues in an IT infrastructure. Also, with AI having features such as containerization, continuous monitoring, predictive or adaptive cloud management, enterprises can gain a next-gen perspective on their business ...
January 14, 2021

Modernization projects using an incremental and continuous improvement model achieve superior results when compared to other project-based approaches including the ripping and replacing of core business applications, according to the CHAOS2020 Report from Micro Focus and Standish Group ...

January 13, 2021

Enterprise IT infrastructure never ceases to evolve, as companies continually re-examine and reimagine the network to incorporate new technology advancements and meet changing business requirements. But network change initiatives can be costly and time-consuming without a proactive approach to ensuring the right data is available to drive your initiatives ...

January 12, 2021

Data can be hard — knowing where to get it, where to store it, and most importantly, how to use it, are all questions enterprises need to answer. For most companies, this is an ongoing process in which multiple factors and challenges have arisen. In the Actian Datacast 2020: Hybrid Data Trends Snapshot, we shed light on the challenges of cloud migration and how organizations are leveraging data ...

January 11, 2021

With the COVID-19 pandemic causing economic disruptions all over the world, business organizations are further pressed to accelerate their migration to the cloud. As recovery begins and enterprises resume operations, experts expect to see increased spending on cloud services ...

January 07, 2021

Following up the list of Application Performance Management Predictions, APMdigest also asked IT industry experts for their 2021 network performance predictions. The results span 5G, NPM, SD-WAN and more ...

January 06, 2021

Gartner highlighted the six trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months ...

January 05, 2021

As the global pandemic continues, it has become increasingly clear that companies across every industry are planning the "next normal" of their workplace with a much longer-term view. They have moved from serially extending temporary work-from-home (WFH) arrangements to establishing permanent policies focused on empowering people to WFE — work-from-everywhere ...