Everbridge Introduces New IT Alerting Features
November 28, 2018
Share this

Everbridge announced the new features within its IT Alerting solution including Smart CMDB Group Lookup and self-service IT alert subscription.

With these new capabilities, Everbridge IT Alerting enables organizations to dynamically target the correct IT fulfiller/resolver resources based on the up and downstream relationships in their CMDB, eliminating the complexities of managing logic on communication templates. Without this feature, customers would need to deploy and maintain complex logic in the form of notification rules and conditions. Ensuring simplicity, changes made to the CMDB will be automatically refreshed in the mapping table.

The new IT Alerting features also include self-service IT alert subscription capabilities for business users to receive meaningful and context-based alerts, increasing awareness and reducing overall alert fatigue. Everbridge IT Alerting helps to align people, processes and tools to an organization’s best practices, thus improving critical IT event assessment, communications and collaboration through automated workflows for faster service restoration.

The newest capabilities for the IT Alerting solution allow for synchronization with an organization’s CMDB to identify an affected product, service, location or any impacted IT infrastructure asset. Leveraging the IT Alerting product’s closed-loop response automation, IT teams can create a holistic view of the impacted assets to consolidate and correlate the incident using Everbridge’s platform-based Critical Event Management (CEM) system for faster response and resolution.

Everbridge IT Alerting’s alert subscription services enable self-service configurability with built-in error handling so that administrators and business users can align the alerts and notifications with the specific assets they are responsible for, expediting responses based on qualified and context-rich alerts. These alerts and corresponding response processes can be continually optimized based on automation and integration with the CMDB to allow for subscriptions to respond to changing rules without onerous and manual modifications.

Share this

The Latest

May 21, 2019

Findings of the Digital Employee Experience survey from VMware show correlation between enabling employees with a positive digital experience (i.e., device choice/flexibility, seamless access to apps, remote work capabilities) and an organization's competitive position, revenue growth and employee sentiment ...

May 20, 2019

In today's competitive landscape, businesses must have the ability and process in place to face new challenges and find ways to successfully tackle them in a proactive manner. For years, this has been placed on the shoulders of DevOps teams within IT departments. But, as automation takes over manual intervention to increase speed and efficiency, these teams are facing what we know as IT digitization. How has this changed the way companies function over the years, and what do we have to look forward to in the coming years? ...

May 16, 2019

Although the vast majority of IT organizations have implemented a broad variety of systems and tools to modernize, simplify and streamline data center operations, many are still burdened by inefficiencies, security risks and performance gaps in their IT infrastructure as well as the excessive time it takes to manage legacy infrastructure, according to the State of IT Transformation, a report from Datrium ...

May 15, 2019

When it comes to network visibility, there are a lot of discussions about packet broker technology and the various features these solutions provide to network architects and IT managers. Packet brokers allow organizations to aggregate the data required for a variety of monitoring solutions including network performance monitoring and diagnostic (NPMD) platforms and unified threat management (UTM) appliances. But, when it comes to ensuring these solutions provide the insights required by NetOps and security teams, IT can spend an exorbitant amount of time dealing with issues around adds, moves and changes. This can have a dramatic impact on budgets and tool availability. Why does this happen? ...

May 14, 2019

Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught ...

May 13, 2019

A subtle, deliberate shift has occurred within the software industry which, at present, only the most innovative organizations have seized upon for competitive advantage. Although primarily driven by Artificial Intelligence (AI), this transformation strikes at the core of the most pervasive IT resources including cloud computing and predictive analytics ...

May 09, 2019

When asked who is mandated with developing and delivering their organization's digital competencies, 51% of respondents say their IT departments have a leadership role. The critical question is whether IT departments are prepared to take on a leadership role in which collaborating with other functions and disseminating knowledge and digital performance data are requirements ...

May 08, 2019

The Economist Intelligence Unit just released a new study commissioned by Riverbed that explores nine digital competencies that help organizations improve their digital performance and, ultimately, achieve their objectives. Here's a brief summary of 7 key research findings you'll find covered in detail in the report ...

May 07, 2019

Today, the overall customer scenario has digitally transformed and practically there is no limitation to the ways in which the target customers can be reached. These opportunities are throwing multiple challenges for brands and enterprises, and one of the prominent ones is to ensure Omni Channel experience for customers ...

May 06, 2019

Most businesses (92 percent of respondents) see the potential value of data and 36 percent are already monetizing their data, according to the Global Data Protection Index from Dell EMC. While this acknowledgement is positive, however, most respondents are struggling to properly protect their data ...