Everbridge Introduces New IT Alerting Features
November 28, 2018
Share this

Everbridge announced the new features within its IT Alerting solution including Smart CMDB Group Lookup and self-service IT alert subscription.

With these new capabilities, Everbridge IT Alerting enables organizations to dynamically target the correct IT fulfiller/resolver resources based on the up and downstream relationships in their CMDB, eliminating the complexities of managing logic on communication templates. Without this feature, customers would need to deploy and maintain complex logic in the form of notification rules and conditions. Ensuring simplicity, changes made to the CMDB will be automatically refreshed in the mapping table.

The new IT Alerting features also include self-service IT alert subscription capabilities for business users to receive meaningful and context-based alerts, increasing awareness and reducing overall alert fatigue. Everbridge IT Alerting helps to align people, processes and tools to an organization’s best practices, thus improving critical IT event assessment, communications and collaboration through automated workflows for faster service restoration.

The newest capabilities for the IT Alerting solution allow for synchronization with an organization’s CMDB to identify an affected product, service, location or any impacted IT infrastructure asset. Leveraging the IT Alerting product’s closed-loop response automation, IT teams can create a holistic view of the impacted assets to consolidate and correlate the incident using Everbridge’s platform-based Critical Event Management (CEM) system for faster response and resolution.

Everbridge IT Alerting’s alert subscription services enable self-service configurability with built-in error handling so that administrators and business users can align the alerts and notifications with the specific assets they are responsible for, expediting responses based on qualified and context-rich alerts. These alerts and corresponding response processes can be continually optimized based on automation and integration with the CMDB to allow for subscriptions to respond to changing rules without onerous and manual modifications.

Share this

The Latest

March 27, 2024

Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...

March 27, 2024

Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...

March 26, 2024

The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...

March 25, 2024

This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...

March 22, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...

March 21, 2024

In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...

March 20, 2024

Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...

March 19, 2024

If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...

March 18, 2024

Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...

March 15, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...