Evolven Software secured a new patent from the US Patent & Trademark Office (USPTO) for its root cause analysis method.

Evolven’s latest patent, USPTO Patent No. US20170213142A1, is the fifth patent granted to Evolven since 2016, recognizing its unique Change Collection and Analytics Technology system.

Evolven’s Change Analytics patented technology is the only solution tracking incident root cause back to the actual configuration changes in IT environments, with the ability to reliably prioritize changes by the likelihood of a particular change being the root cause of a failure. Evolven technology constructs a comprehensive understanding of each change, its role in the system, ability to impact performance, availability, connectivity etc, and initial operational risk. Once a change occurs, Evolven’s technology predicts how long before the change can manifest as a problem, putting Evolven in a position to build a change lifetime profile for each individual change.

Identified change characteristics augmented with lifetime profile gives Evolven the ability to accurately calculate the likelihood that a specific change is the root cause of an incident, significantly improving incident remediation to prevent economic damage to organizations.

Bostjan Kaluza, Chief Data Scientist at Evolven, said: “With our technology, IT professionals will know which changes lead to an incident, where in the stack are they, how likely they are to be the root cause of an issue, and how to avoid such incidents in the future.”