Forty8Fifty Labs has partnered with Exalate for the delivery of the Exalate solution for flexible service desk synchronization.
Together, the companies enable simplified syncing between service desk and ticketing solutions for more productive collaboration and issue tracking and management.
"With Exalate, we are able to simplify and automate even the most complex issue tracking environments," said Armando Wirshing, Senior Business Development Manager, Forty8Fifty Labs. "Featuring an intuitive scripting engine, Exalate is optimized for cross-company issue tracking use cases and is not only high performing but extensible as well. It is a core component of our solutions and deployments for IT service management (ITSM)."
"Forty8Fifty Labs is an expert at architecting and implementing service management solutions that address even the most challenging requirements," said Francis Martens, CTO, Exalate. "We are pleased to have their expertise and insight as part of our growing ecosystem of technology and delivery partners."
Exalate is offered as part of Forty8Fifty Labs' solutions and services for lean ITSM which leverage automation to deliver service request management, incident management, problem management and change management.
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