HEAL Software announced its launch to the global market with its HEAL brand of products and establishment of US headquarters in Santa Clara CA.
“HEAL” is the umbrella brand for its enterprise product portfolio for cloud, edge and on-premise deployments of its proven monitoring and artificial intelligence for IT operations (AIOps) software – designed to effectively preempt outages by acting before they occur. The brand will continue to enable digital enterprises to transform while further advancing the paradigm shift from break-and-fix to predict-and-prevent.
HEAL enables IT operations teams to find and fix problems before they happen. Rather than responding to alerts after an incident occurs, HEAL uses machine learning (ML) models and AI algorithms to perform correlations between cross-platform events and provide both highly accurate capacity projections as well as pinpoint previously imperceptible early warning signals indicating the likelihood of a future problem.
The heavily patented techniques enable IT operations teams to respond proactively and even automatically correct issues before they arise without human intervention. Plus, by correlating events and providing a complete picture of the root of the issues versus just the symptoms, enterprises see fewer incidents overall and waste less time troubleshooting.
HEAL Software’s new leadership team brings deep industry knowledge and will help further advance its penetration into North American and global markets.
“There is high growth projected in the AI-driven IT operations management segment,” stated George Thangadurai, CEO of HEAL Software. “We firmly believe HEAL Software Inc. is uniquely positioned to help meet customer demands with our core set of products anchored around our HEAL brand. To date, our customers have achieved an average 60 percent reduction in false-positive alerts, a 60 percent reduction in developer time spent solving problems and a 75 percent decrease in incidents.”
Avataar Venture Partners also invested $24M in HEAL Software Inc.
Mohan Kumar, managing partner at Avataar Venture Partners and a board member, said: "These funds will enable the expansion of its global presence and extend its market reach to enable greater adoption of autonomous business operations, which will save companies a tremendous amount of time and money."
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