Infovista Announces Ativa
February 24, 2022
Share this

Infovista announced Infovista Ativa, its new suite of cloud-native applications for Automated Assurance and Operations of cloudified, fixed, IP and wireless networks.

The Ativa suite of applications addresses the complexity of network and service management to provide CSPs with a single source of truth for 360° visibility, interoperability and predictive automation, from the customer to the network resource and underlying infrastructure.

Ativa replaces siloed, fragmented, domain-oriented OSS and assurance systems that focus on multiple disparate domains such as subscriber, service, network, or infrastructure with a single cloud-native suite of automated operations and assurance applications. It enables a wide range of use case-based solutions – such as customer experience and device analytics, network segment performance management, IoT assurance, Smart CAPEX planning, and predictive SLA management.

Ativa includes advanced automation capabilities, including AIOps, zero-touch configuration, active assurance, and workflow automation. This enables a new generation of automated cloud-based service operations center (SOC) that equips service providers to improve quality whilst reducing costs through system consolidation, process automation and the automation of network changes.

“The complex and dynamic nature of 5G and cloudified networks makes effective network and service management impossible without 360° visibility and automation across digital experiences, apps, services, networks and infrastructure,” said Yann Le Helloco, CTO at Infovista. “By combining domain and data silos with a powerful automation engine, Ativa enables CSPs to realize agile, efficient and scalable operations, based on a single source of truth. Ativa is cloud-native by design, correlating subscriber experience, service quality and resource performance to deliver end-to-end automated assurance and network optimization through a single pane of glass.”

Infovista Ativa enables a wide range of real-time and predictive Automated Assurance capabilities to support advanced network and service operations, such as:

- End-to-end subscriber, service and network intelligence, including geospatial customer behavior analytics and automated correlated visualization of content-specific customer experience KPIs such as mean opinion score (MOS)

- Enterprise SLA performance visualization, including the real-time normalization and summarization of enterprise SLAs, and enterprise self-service portals supporting initial triage of issues, enabled by a cloud-native architecture providing flexible multi-tenancy capabilities

- Cross-domain troubleshooting, from the identification of ongoing, or predicted, issues impacting customer experience to the underlying root-cause, including network resource faults, service configuration issues, network congestion and user device compatibility

- Service and domain orchestrator interoperability, with data enrichment and recommended actions to support open- and closed-loop automation driven by open APIs

- Automated zero-touch configuration, for network healing actions based on flexible configurable automation workflows

- Real-time network fault analytics and prioritization, with automated and predictive correlation of events to support the identification and troubleshooting of customer-impacting events

Infovista Ativa is underpinned by an open, cloud-native platform utilizing industry standard Open APIs and software development kits (SDKs) that allow customers and partners to extend the available catalog of pre-configured Infovista solutions and build their own applications and use cases.

Pre-configured automated solutions powered by Ativa include 360° Assurance for mobile operators delivering 3G/4G/5G-NSA and 5G-SA services like SLA-backed 5G slices, overlay services, video and voice, as well as cross-domain, end-to-end geolocated troubleshooting and advanced operational analytics. Ativa also powers 360° Assurance for wireline, broadband, cable operators and roaming carriers to enable the end-to-end monitoring of traffic, performance, service quality and customer experience, from user equipment (UE) and devices to the core network, connectivity services and applications they consume.

Ativa also supports Network Lifecycle Automation solutions that interoperate with Infovista or third-party applications to enhance planning, deployment and monetization with operational intelligence.
The Infovista Ativa suite of applications can be deployed independently or in combination, and include:

- Ativa Net for cross-domain visibility of network resources and infrastructure performance. It correlates network services, VNFs and infrastructure for rapid troubleshooting

- Ativa App for cross-domain visibility of subscriber-facing and resource-facing services. It proactively monitors and troubleshoots QoS and enterprise SLAs across wireless and wireline

- Ativa Experience for cross-domain visibility of perceived subscriber experience, including deep packet analysis

- Ativa Automated Ops for automated AI/ML-driven predictive analytics; network and service orchestrator interoperability; zero-touch resource configuration; NOC/SOC workflow automation; and active testing and validation

Available in June 2022, Ativa is an all-new cloud-native assurance suite that combines new software innovations, microservices from existing Infovista software assets – including from its market-leading planning and testing product lines – and partner integrations.

Share this

The Latest

June 23, 2022

Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...

June 22, 2022

Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...

June 21, 2022

Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...

June 16, 2022

Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...

June 15, 2022

Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...

June 14, 2022

Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...

June 13, 2022
Today's users want a complete digital experience when dealing with a software product or system. They are not content with the page load speeds or features alone but want the software to perform optimally in an omnichannel environment comprising multiple platforms, browsers, devices, and networks. This calls into question the role of load testing services to check whether the given software under testing can perform optimally when subjected to peak load ...
June 09, 2022

Networks need to be up and running for businesses to continue operating and sustaining customer-facing services. Streamlining and automating network administration tasks enable routine business processes to continue without disruption, eliminating any network downtime caused by human error or other system flaws ...

June 08, 2022

Enterprises have had access to various Project and Portfolio Management (PPM) tools for quite a few years, to guide in their project selection and execution lifecycle. Yet, in spite of the digital evolution of management software, many organizations still fail to construct an effective PPM plan or utilize cutting-edge management tools ...

June 07, 2022

It has become increasingly difficult for DevOps and SRE teams to minimize the impact of issues and ensure high-quality end-user experiences. In this blog, I'm going to propose a new approach to support real-time use cases — edge observability — that enables you to detect issues as they occur and resolve them in minutes ...