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Kaseya Announces New Capabilities

Kaseya announced new capabilities that enable MSPs to deliver critical services while driving meaningful business growth. 

Once reserved for large companies, Kaseya's latest innovations provide enterprise-caliber protection at a much lower cost, supporting all types of applications and protecting multiple threat vectors.  These announcements further strengthen Kaseya's leadership as the only true end-to-end IT and security platform purpose-built to empower MSPs to achieve faster revenue growth, lower costs and expand margins.

"MSPs stand at a once-in-a-generation crossroads as they lead the digital transformation for SMBs around the world," said Rania Succar, CEO at Kaseya. "They have the opportunity to become indispensable in this next phase of AI-led innovation with security, intelligence and automation. Kaseya is investing with urgency to arm our MSP partners with the data, insights and tools they need – packaged and priced for margin-expanding growth."

Highlights from Kaseya's announcements:

  • Backup - Kaseya announced significant advancements in its backup portfolio with the introduction of Datto SIRIS 6, Datto Backup for Microsoft Entra ID and the preview of its Cyber Resiliency platform. With the launch of Datto SIRIS 6, Kaseya introduces the most powerful backup appliance in the industry. The new appliance delivers the most impact for MSPs at the lowest cost in the market – making the new Datto SIRIS 6 the highest value recovery appliance available. The company's Datto Backup for Microsoft Entra ID is a new purpose-built backup and recovery solution that protects one of the most critical threat vectors – identity data – and ensures rapid restoration after accidental deletions, misconfigurations or attacks. This allows MSPs to quickly recover users, groups and roles to keep business running when Entra ID isn't available. This capability will be available as a standalone product and will also be available included in Kaseya 365 User for free. Additionally, Kaseya previewed its fully integrated Cyber Resiliency Platform that begin delivering features in April 2026. The solution will provide a unified view, flexible pricing and pooled storage that enables MSPs to support all backup use cases. The platform is a powerful solution for the top challenges MSPs have faced by simplifying vendor stacks, reducing operational complexity and ensuring rapid recovery times with advanced security and AI capabilities.
  • Security – Kaseya's continued investment in its comprehensive security platform was reinforced with the acquisition of INKY. INKY brings a singular approach to email protection — combining generative AI, behavioral analysis and real-time user coaching to stop even the most sophisticated phishing and impersonation attacks. As part of Kaseya's platform, INKY will become even more powerful with the scale and data of Kaseya's global ecosystem, enabling deeper threat correlation, faster response and smarter AI-driven insights over time. Together, Kaseya and INKY will redefine how MSPs and IT teams protect users — turning one of the most common attack vectors into a powerful line of defense.
  • Automation – Kaseya is creating an AI-powered Digital Workforce that solves universal pain points that every single MSP faces, regardless of size or specialty, by leveraging the power of an agentic learning system. As a native capability of the Kaseya platform, the Digital Workforce provides a single view across all components and the unified data stream that flows between them. This revolutionary offering is comprised of digital specialists using agentic reasoning that understand MSPs' environment, and can think, assess and act - just like a top-tier technician would. Kaseya will deliver limited availability to Digital Workforce beginning in Spring 2026.
  • Commercial Flexibility – Effective December 2025, Kaseya is ending its High Watermark pricing policy for Datto RMM, SaaS Protection and Autotask. These products will transition to a Committed Minimum Quantity and Variable Consumption policy, with the rest of Kaseya's tools expected to do the same by the end of June 2026. Based on customer feedback regarding the importance of this update the Kaseya team accelerated the timeline materially to deliver earlier than previously announced.
     

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Kaseya Announces New Capabilities

Kaseya announced new capabilities that enable MSPs to deliver critical services while driving meaningful business growth. 

Once reserved for large companies, Kaseya's latest innovations provide enterprise-caliber protection at a much lower cost, supporting all types of applications and protecting multiple threat vectors.  These announcements further strengthen Kaseya's leadership as the only true end-to-end IT and security platform purpose-built to empower MSPs to achieve faster revenue growth, lower costs and expand margins.

"MSPs stand at a once-in-a-generation crossroads as they lead the digital transformation for SMBs around the world," said Rania Succar, CEO at Kaseya. "They have the opportunity to become indispensable in this next phase of AI-led innovation with security, intelligence and automation. Kaseya is investing with urgency to arm our MSP partners with the data, insights and tools they need – packaged and priced for margin-expanding growth."

Highlights from Kaseya's announcements:

  • Backup - Kaseya announced significant advancements in its backup portfolio with the introduction of Datto SIRIS 6, Datto Backup for Microsoft Entra ID and the preview of its Cyber Resiliency platform. With the launch of Datto SIRIS 6, Kaseya introduces the most powerful backup appliance in the industry. The new appliance delivers the most impact for MSPs at the lowest cost in the market – making the new Datto SIRIS 6 the highest value recovery appliance available. The company's Datto Backup for Microsoft Entra ID is a new purpose-built backup and recovery solution that protects one of the most critical threat vectors – identity data – and ensures rapid restoration after accidental deletions, misconfigurations or attacks. This allows MSPs to quickly recover users, groups and roles to keep business running when Entra ID isn't available. This capability will be available as a standalone product and will also be available included in Kaseya 365 User for free. Additionally, Kaseya previewed its fully integrated Cyber Resiliency Platform that begin delivering features in April 2026. The solution will provide a unified view, flexible pricing and pooled storage that enables MSPs to support all backup use cases. The platform is a powerful solution for the top challenges MSPs have faced by simplifying vendor stacks, reducing operational complexity and ensuring rapid recovery times with advanced security and AI capabilities.
  • Security – Kaseya's continued investment in its comprehensive security platform was reinforced with the acquisition of INKY. INKY brings a singular approach to email protection — combining generative AI, behavioral analysis and real-time user coaching to stop even the most sophisticated phishing and impersonation attacks. As part of Kaseya's platform, INKY will become even more powerful with the scale and data of Kaseya's global ecosystem, enabling deeper threat correlation, faster response and smarter AI-driven insights over time. Together, Kaseya and INKY will redefine how MSPs and IT teams protect users — turning one of the most common attack vectors into a powerful line of defense.
  • Automation – Kaseya is creating an AI-powered Digital Workforce that solves universal pain points that every single MSP faces, regardless of size or specialty, by leveraging the power of an agentic learning system. As a native capability of the Kaseya platform, the Digital Workforce provides a single view across all components and the unified data stream that flows between them. This revolutionary offering is comprised of digital specialists using agentic reasoning that understand MSPs' environment, and can think, assess and act - just like a top-tier technician would. Kaseya will deliver limited availability to Digital Workforce beginning in Spring 2026.
  • Commercial Flexibility – Effective December 2025, Kaseya is ending its High Watermark pricing policy for Datto RMM, SaaS Protection and Autotask. These products will transition to a Committed Minimum Quantity and Variable Consumption policy, with the rest of Kaseya's tools expected to do the same by the end of June 2026. Based on customer feedback regarding the importance of this update the Kaseya team accelerated the timeline materially to deliver earlier than previously announced.
     

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From smart factories and autonomous vehicles to real-time analytics and intelligent building systems, the demand for instant, local data processing is exploding. To meet these needs, organizations are leaning into edge computing. The promise? Faster performance, reduced latency and less strain on centralized infrastructure. But there's a catch: Not every network is ready to support edge deployments ...

Every digital customer interaction, every cloud deployment, and every AI model depends on the same foundation: the ability to see, understand, and act on data in real time ... Recent data from Splunk confirms that 74% of the business leaders believe observability is essential to monitoring critical business processes, and 66% feel it's key to understanding user journeys. Because while the unknown is inevitable, observability makes it manageable. Let's explore why ...

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

Kubernetes has become the backbone of cloud infrastructure, but it's also one of its biggest cost drivers. Recent research shows that 98% of senior IT leaders say Kubernetes now drives cloud spend, yet 91% still can't optimize it effectively. After years of adoption, most organizations have moved past discovery. They know container sprawl, idle resources and reactive scaling inflate costs. What they don't know is how to fix it ...

Artificial intelligence is no longer a future investment. It's already embedded in how we work — whether through copilots in productivity apps, real-time transcription tools in meetings, or machine learning models fueling analytics and personalization. But while enterprise adoption accelerates, there's one critical area many leaders have yet to examine: Can your network actually support AI at the speed your users expect? ...

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization. It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this ...

In today's fast-paced AI landscape, CIOs, IT leaders, and engineers are constantly challenged to manage increasingly complex and interconnected systems. The sheer scale and velocity of data generated by modern infrastructure can be overwhelming, making it difficult to maintain uptime, prevent outages, and create a seamless customer experience. This complexity is magnified by the industry's shift towards agentic AI ...

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

The explosion of generative AI and machine learning capabilities has fundamentally changed the conversation around cloud migration. It's no longer just about modernization or cost savings — it's about being able to compete in a market where AI is rapidly becoming table stakes. Companies that can't quickly spin up AI workloads, feed models with data at scale, or experiment with new capabilities are falling behind faster than ever before. But here's what I'm seeing: many organizations want to capitalize on AI, but they're stuck ...

On September 16, the world celebrated the 10th annual IT Pro Day, giving companies a chance to laud the professionals who serve as the backbone to almost every successful business across the globe. Despite the growing importance of their roles, many IT pros still work in the background and often go underappreciated ...