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Kaseya Announces New Capabilities

Kaseya announced new capabilities that enable MSPs to deliver critical services while driving meaningful business growth. 

Once reserved for large companies, Kaseya's latest innovations provide enterprise-caliber protection at a much lower cost, supporting all types of applications and protecting multiple threat vectors.  These announcements further strengthen Kaseya's leadership as the only true end-to-end IT and security platform purpose-built to empower MSPs to achieve faster revenue growth, lower costs and expand margins.

"MSPs stand at a once-in-a-generation crossroads as they lead the digital transformation for SMBs around the world," said Rania Succar, CEO at Kaseya. "They have the opportunity to become indispensable in this next phase of AI-led innovation with security, intelligence and automation. Kaseya is investing with urgency to arm our MSP partners with the data, insights and tools they need – packaged and priced for margin-expanding growth."

Highlights from Kaseya's announcements:

  • Backup - Kaseya announced significant advancements in its backup portfolio with the introduction of Datto SIRIS 6, Datto Backup for Microsoft Entra ID and the preview of its Cyber Resiliency platform. With the launch of Datto SIRIS 6, Kaseya introduces the most powerful backup appliance in the industry. The new appliance delivers the most impact for MSPs at the lowest cost in the market – making the new Datto SIRIS 6 the highest value recovery appliance available. The company's Datto Backup for Microsoft Entra ID is a new purpose-built backup and recovery solution that protects one of the most critical threat vectors – identity data – and ensures rapid restoration after accidental deletions, misconfigurations or attacks. This allows MSPs to quickly recover users, groups and roles to keep business running when Entra ID isn't available. This capability will be available as a standalone product and will also be available included in Kaseya 365 User for free. Additionally, Kaseya previewed its fully integrated Cyber Resiliency Platform that begin delivering features in April 2026. The solution will provide a unified view, flexible pricing and pooled storage that enables MSPs to support all backup use cases. The platform is a powerful solution for the top challenges MSPs have faced by simplifying vendor stacks, reducing operational complexity and ensuring rapid recovery times with advanced security and AI capabilities.
  • Security – Kaseya's continued investment in its comprehensive security platform was reinforced with the acquisition of INKY. INKY brings a singular approach to email protection — combining generative AI, behavioral analysis and real-time user coaching to stop even the most sophisticated phishing and impersonation attacks. As part of Kaseya's platform, INKY will become even more powerful with the scale and data of Kaseya's global ecosystem, enabling deeper threat correlation, faster response and smarter AI-driven insights over time. Together, Kaseya and INKY will redefine how MSPs and IT teams protect users — turning one of the most common attack vectors into a powerful line of defense.
  • Automation – Kaseya is creating an AI-powered Digital Workforce that solves universal pain points that every single MSP faces, regardless of size or specialty, by leveraging the power of an agentic learning system. As a native capability of the Kaseya platform, the Digital Workforce provides a single view across all components and the unified data stream that flows between them. This revolutionary offering is comprised of digital specialists using agentic reasoning that understand MSPs' environment, and can think, assess and act - just like a top-tier technician would. Kaseya will deliver limited availability to Digital Workforce beginning in Spring 2026.
  • Commercial Flexibility – Effective December 2025, Kaseya is ending its High Watermark pricing policy for Datto RMM, SaaS Protection and Autotask. These products will transition to a Committed Minimum Quantity and Variable Consumption policy, with the rest of Kaseya's tools expected to do the same by the end of June 2026. Based on customer feedback regarding the importance of this update the Kaseya team accelerated the timeline materially to deliver earlier than previously announced.
     

The Latest

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

Edge AI is strategically embedded in core IT and infrastructure spending across industries, according to the 2026 Edge AI Survey from ZEDEDA. The research shows that 83% of C-suite and IT executive respondents say edge AI is important to their core business strategy ...

As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...

Kaseya Announces New Capabilities

Kaseya announced new capabilities that enable MSPs to deliver critical services while driving meaningful business growth. 

Once reserved for large companies, Kaseya's latest innovations provide enterprise-caliber protection at a much lower cost, supporting all types of applications and protecting multiple threat vectors.  These announcements further strengthen Kaseya's leadership as the only true end-to-end IT and security platform purpose-built to empower MSPs to achieve faster revenue growth, lower costs and expand margins.

"MSPs stand at a once-in-a-generation crossroads as they lead the digital transformation for SMBs around the world," said Rania Succar, CEO at Kaseya. "They have the opportunity to become indispensable in this next phase of AI-led innovation with security, intelligence and automation. Kaseya is investing with urgency to arm our MSP partners with the data, insights and tools they need – packaged and priced for margin-expanding growth."

Highlights from Kaseya's announcements:

  • Backup - Kaseya announced significant advancements in its backup portfolio with the introduction of Datto SIRIS 6, Datto Backup for Microsoft Entra ID and the preview of its Cyber Resiliency platform. With the launch of Datto SIRIS 6, Kaseya introduces the most powerful backup appliance in the industry. The new appliance delivers the most impact for MSPs at the lowest cost in the market – making the new Datto SIRIS 6 the highest value recovery appliance available. The company's Datto Backup for Microsoft Entra ID is a new purpose-built backup and recovery solution that protects one of the most critical threat vectors – identity data – and ensures rapid restoration after accidental deletions, misconfigurations or attacks. This allows MSPs to quickly recover users, groups and roles to keep business running when Entra ID isn't available. This capability will be available as a standalone product and will also be available included in Kaseya 365 User for free. Additionally, Kaseya previewed its fully integrated Cyber Resiliency Platform that begin delivering features in April 2026. The solution will provide a unified view, flexible pricing and pooled storage that enables MSPs to support all backup use cases. The platform is a powerful solution for the top challenges MSPs have faced by simplifying vendor stacks, reducing operational complexity and ensuring rapid recovery times with advanced security and AI capabilities.
  • Security – Kaseya's continued investment in its comprehensive security platform was reinforced with the acquisition of INKY. INKY brings a singular approach to email protection — combining generative AI, behavioral analysis and real-time user coaching to stop even the most sophisticated phishing and impersonation attacks. As part of Kaseya's platform, INKY will become even more powerful with the scale and data of Kaseya's global ecosystem, enabling deeper threat correlation, faster response and smarter AI-driven insights over time. Together, Kaseya and INKY will redefine how MSPs and IT teams protect users — turning one of the most common attack vectors into a powerful line of defense.
  • Automation – Kaseya is creating an AI-powered Digital Workforce that solves universal pain points that every single MSP faces, regardless of size or specialty, by leveraging the power of an agentic learning system. As a native capability of the Kaseya platform, the Digital Workforce provides a single view across all components and the unified data stream that flows between them. This revolutionary offering is comprised of digital specialists using agentic reasoning that understand MSPs' environment, and can think, assess and act - just like a top-tier technician would. Kaseya will deliver limited availability to Digital Workforce beginning in Spring 2026.
  • Commercial Flexibility – Effective December 2025, Kaseya is ending its High Watermark pricing policy for Datto RMM, SaaS Protection and Autotask. These products will transition to a Committed Minimum Quantity and Variable Consumption policy, with the rest of Kaseya's tools expected to do the same by the end of June 2026. Based on customer feedback regarding the importance of this update the Kaseya team accelerated the timeline materially to deliver earlier than previously announced.
     

The Latest

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

Edge AI is strategically embedded in core IT and infrastructure spending across industries, according to the 2026 Edge AI Survey from ZEDEDA. The research shows that 83% of C-suite and IT executive respondents say edge AI is important to their core business strategy ...

As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...