Kaseya announced new capabilities that enable MSPs to deliver critical services while driving meaningful business growth.
Once reserved for large companies, Kaseya's latest innovations provide enterprise-caliber protection at a much lower cost, supporting all types of applications and protecting multiple threat vectors. These announcements further strengthen Kaseya's leadership as the only true end-to-end IT and security platform purpose-built to empower MSPs to achieve faster revenue growth, lower costs and expand margins.
"MSPs stand at a once-in-a-generation crossroads as they lead the digital transformation for SMBs around the world," said Rania Succar, CEO at Kaseya. "They have the opportunity to become indispensable in this next phase of AI-led innovation with security, intelligence and automation. Kaseya is investing with urgency to arm our MSP partners with the data, insights and tools they need – packaged and priced for margin-expanding growth."
Highlights from Kaseya's announcements:
- Backup - Kaseya announced significant advancements in its backup portfolio with the introduction of Datto SIRIS 6, Datto Backup for Microsoft Entra ID and the preview of its Cyber Resiliency platform. With the launch of Datto SIRIS 6, Kaseya introduces the most powerful backup appliance in the industry. The new appliance delivers the most impact for MSPs at the lowest cost in the market – making the new Datto SIRIS 6 the highest value recovery appliance available. The company's Datto Backup for Microsoft Entra ID is a new purpose-built backup and recovery solution that protects one of the most critical threat vectors – identity data – and ensures rapid restoration after accidental deletions, misconfigurations or attacks. This allows MSPs to quickly recover users, groups and roles to keep business running when Entra ID isn't available. This capability will be available as a standalone product and will also be available included in Kaseya 365 User for free. Additionally, Kaseya previewed its fully integrated Cyber Resiliency Platform that begin delivering features in April 2026. The solution will provide a unified view, flexible pricing and pooled storage that enables MSPs to support all backup use cases. The platform is a powerful solution for the top challenges MSPs have faced by simplifying vendor stacks, reducing operational complexity and ensuring rapid recovery times with advanced security and AI capabilities.
- Security – Kaseya's continued investment in its comprehensive security platform was reinforced with the acquisition of INKY. INKY brings a singular approach to email protection — combining generative AI, behavioral analysis and real-time user coaching to stop even the most sophisticated phishing and impersonation attacks. As part of Kaseya's platform, INKY will become even more powerful with the scale and data of Kaseya's global ecosystem, enabling deeper threat correlation, faster response and smarter AI-driven insights over time. Together, Kaseya and INKY will redefine how MSPs and IT teams protect users — turning one of the most common attack vectors into a powerful line of defense.
- Automation – Kaseya is creating an AI-powered Digital Workforce that solves universal pain points that every single MSP faces, regardless of size or specialty, by leveraging the power of an agentic learning system. As a native capability of the Kaseya platform, the Digital Workforce provides a single view across all components and the unified data stream that flows between them. This revolutionary offering is comprised of digital specialists using agentic reasoning that understand MSPs' environment, and can think, assess and act - just like a top-tier technician would. Kaseya will deliver limited availability to Digital Workforce beginning in Spring 2026.
- Commercial Flexibility – Effective December 2025, Kaseya is ending its High Watermark pricing policy for Datto RMM, SaaS Protection and Autotask. These products will transition to a Committed Minimum Quantity and Variable Consumption policy, with the rest of Kaseya's tools expected to do the same by the end of June 2026. Based on customer feedback regarding the importance of this update the Kaseya team accelerated the timeline materially to deliver earlier than previously announced.
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