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Kintaba Launches Milestones

Kintaba launched Milestones, a new feature enabling companies to document significant moments during a major outage or security breach in real time.

By having an accurate and updated timeline of important events, reported directly by the various responders across the organization, companies can achieve broad awareness of what’s happening as the incident unfolds. With Kintaba’s Milestones, teams can have an existing model of what occurred and when, providing a nice foundation to build on top of versus having to start a postmortem from scratch. After the incident is resolved, the milestones timeline then becomes the source of truth for proper incident analysis.

“We built Kintaba to give companies of all sizes, across all industries, the tooling for best-in-class incident management like what you’d see at companies like Google, Amazon, and Facebook,” said Cole Potrocky, CTO and Co-Founder of Kintaba. “Today, the majority of companies don’t take the time to review an incident after it’s resolved, but it’s my belief that the postmortem review process is the glue between incident management and the assurance that major outages and breaches never repeat.”

Milestones works by giving incident responders the ability to record significant moments without having to fill out a bunch of data input forms found in most incident management tools. These milestones can be documented by anyone, whether it’s the technical team marking when a critical server crashed, to non-technical folks noting when a Tier 1 customer complained. These milestones are then pulled directly into Kintaba’s postmortem editor via the integrated timeline widget, where teams are incentivized to share their learnings, improve their response processes, and prevent avoidable failures from recurring.

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Kintaba Launches Milestones

Kintaba launched Milestones, a new feature enabling companies to document significant moments during a major outage or security breach in real time.

By having an accurate and updated timeline of important events, reported directly by the various responders across the organization, companies can achieve broad awareness of what’s happening as the incident unfolds. With Kintaba’s Milestones, teams can have an existing model of what occurred and when, providing a nice foundation to build on top of versus having to start a postmortem from scratch. After the incident is resolved, the milestones timeline then becomes the source of truth for proper incident analysis.

“We built Kintaba to give companies of all sizes, across all industries, the tooling for best-in-class incident management like what you’d see at companies like Google, Amazon, and Facebook,” said Cole Potrocky, CTO and Co-Founder of Kintaba. “Today, the majority of companies don’t take the time to review an incident after it’s resolved, but it’s my belief that the postmortem review process is the glue between incident management and the assurance that major outages and breaches never repeat.”

Milestones works by giving incident responders the ability to record significant moments without having to fill out a bunch of data input forms found in most incident management tools. These milestones can be documented by anyone, whether it’s the technical team marking when a critical server crashed, to non-technical folks noting when a Tier 1 customer complained. These milestones are then pulled directly into Kintaba’s postmortem editor via the integrated timeline widget, where teams are incentivized to share their learnings, improve their response processes, and prevent avoidable failures from recurring.

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Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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