Knoa Software announced a new version of the SAP User Experience Management (SAP UEM) application by Knoa.
SAP UEM by Knoa 7.2 includes support for the SAP HANA database, agentless monitoring for SAP applications, enhanced mobile device monitoring and expanded monitoring capabilities for SAP SuccessFactors solutions and SAP Fiori apps.
This release enables SAP customers migrating to SAP S/4HANA or SAP SuccessFactors HCM Suite to leverage Knoa’s user analytics for a broader range of operating environments, including end-user devices, browser configurations and business applications. With its support for the SAP HANA database, SAP UEM can now be integrated into the customer’s migration strategy to an SAP HANA–based environment, whether on-premise or in the cloud.
“With this release, Knoa reaffirms its commitment to full alignment with SAP’s strategy of digital transformation empowered by SAP S/4HANA,” said Bogdan Nica, VP of Product and Services at Knoa. “We see this as an indispensable tool for everyone migrating to SAP S/4HANA. This version of SAP UEM delivers more flexibility in deployment options and extends the reach of our analytics within the SAP application landscape. We were extremely encouraged by the early success of our beta program, where we saw accelerated deployment and time to value at multiple customer sites.”
He added, “This release will also be an important asset for our partners, from system integrators to delivery partners, who will be able to accelerate their own projects, create business justification for follow-on services and differentiate themselves in the market with a unique set of analytical capabilities.”
The new version of SAP UEM enables customers to leverage the following new features for their SAP S/4HANA migration projects and implementations of SAP SuccessFactors solutions:
- SAP HANA database support – Deploy SAP UEM in an SAP HANA–based environment, alongside other SAP solutions.
- Agentless monitoring – Measure end-user adoption and performance across the SAP software landscape without the need to deploy an agent on users’ desktops. SAP software environments that can be monitored with Knoa’s agentless technology include: SAP GUI interface for HTML, SAP CRM, SAP SuccessFactors solutions and SAP Fiori apps.
- Mobile device monitoring – Extend the range of user analytics collected for desktop environments to mobile devices (for Android and iOS), across multiple browser configurations (Chrome, Safari).
- SAP BusinessObjects Design Studio dashboards – Leverage SAP BusinessObjects Design Studio to access executive level reporting, or extend it through custom development.
In preparation for this launch, this version of SAP UEM has undergone a rigorous certification process with SAP, ensuring compliance with SAP’s standards of security, performance, support and reliability – for both on-premise and cloud versions.
This release is available to all SAP UEM customers as a standard upgrade, through the SAP Service Marketplace extranet.
The Latest
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
Choosing the right approach is critical with cloud monitoring in hybrid environments. Otherwise, you may drive up costs with features you don’t need and risk diminishing the visibility of your on-premises IT ...
Consumers ranked the marketing strategies and missteps that most significantly impact brand trust, which 73% say is their biggest motivator to share first-party data, according to The Rules of the Marketing Game, a 2023 report from Pantheon ...
