Logtrust announced integration with PagerDuty to provide its users with more robust alerting and escalations, flexible on-call scheduling and actionable system and team reporting to increase reliability.
Logtrust offers all its users, including those under the Lite and Professional plans, the ability to integrate with PagerDuty to receive alerts via voice, SMS, email and push notification, along automated escalations for missed alerts when performance issues are detected by Logtrust.
Logtrust users will enjoy the following benefits:
- Locate the correct person or team for every incident
- Customizable alert and escalation workflows based upon user and team preferences and SLAs
- Reduce alerting noise and obtain complete visibility across all their systems, as well as the ability to prioritize events so as to focus on critical incidents
- Prevent problems by using historical incident resolution data to locate the root cause trends
"In an always-on world, it is critical for engineers to know about their system issues immediately so they can fix the problem and improve uptime. By integrating Logtrust with PagerDuty, companies can reduce downtime and deliver a supreme customer experience with actionable, reliable alerts and intelligence to prevent similar problems from occurring in the future," said Dave Hayes, PagerDuty Product Manager.
"Following our goal to help customers with their decision making process, we see this integration with Pagerduty as critical as it allows to effectively solve alert communication problems so the engineers can focus on resolving real problems and develop fantastic products," added Pedro Castillo, Logtrust founder and CEO.
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