ManageEngine Adds Features to Desktop Central
September 07, 2016
Share this

ManageEngine announced that Desktop Central is now available in the Amazon Web Services (AWS) and Azure marketplaces, and the company also announced other key enhancements including support for Linux patch management, patch management via the iOS mobile app, automatic reconnection after initiated reboot in a remote session and more. Together, the new features combine to improve the Desktop Central experience for desktop administrators.

"Four out of five businesses today have adopted the concept of cloud computing instead of maintaining traditional servers, as it gives them flexibility to fulfill fluctuating demands and robust disaster recovery, not to mention it saves time that would be otherwise wasted with maintenance," said Mathivanan Venkatachalam, Director of Product Management for Desktop Central at ManageEngine. "By hosting Desktop Central on their AWS and Azure instances, our customers will be able to utilize these cloud services to achieve operational excellence."

Desktop Central is launching new features to equip customers with the technology they require to perform their tasks easily. These features include:

- Linux patch management: Automate patch routines to Linux desktops and servers with functionality that is equivalent to patch management for Windows and Mac.

- Hosted in AWS and Azure marketplace: Install Desktop Central on your instance to easily manage your desktops and mobile devices and cut IT infrastructure costs. It also comes pre-installed in the AWS and Azure instances.

- Patch management in mobile app: Identify vulnerable computers, deploy patches and monitor patch status using the iOS mobile app.

- Attach videos in help desk tickets: Provision for users to record videos and attach screenshots to make help desk tickets easier to understand.

- Software self-service request and approval in help desk: Users can submit a request to install commercial software via the Desktop Central self-service portal for help desk technicians to approve.

- File audit: Scan and group files based on their formats such as audio, video, photo and MS Office. Monitor memory consumed by each category.

- Automatic reconnection after reboot during remote session: Reconnects the desktop to the remote session when a reboot is performed using the remote control tool.

Share this

The Latest

April 21, 2021

Few tools provide early detection of mission-critical mail outages. On March 15, Microsoft had a service outage worldwide that impacted its services such as Teams AV, Yammer, OneDrive, and Azure Active Directory. Users reported not being able to login into either of these services and were getting timeout messages ...

April 20, 2021

More than half (60%) of IT organizations are investing in improving employee experience to support remote workforce productivity and performance according to The Changing Role of the IT Leader study by Elastic ...

April 19, 2021

Why are CDNs becoming more important to so many businesses? And how will they handle the new applications coming out over the next few years? APMdigest sat down with Mehdi Daoudi, CEO and co-founder of Catchpoint Systems, to find out ...

April 15, 2021

A growing need for process automation as a result of the confluence of digital transformation initiatives with the remote/hybrid work policies brought on by the pandemic was uncovered by an independent survey of over 500 IT Operations, DevOps, and Site Reliability Engineering (SRE) professionals commissioned by Transposit for its inaugural State of DevOps Automation Report ...

April 14, 2021

As the Covid-19 pandemic forces a global reset of how we gather and work, 60% of organizations are looking forward to increased spending in 2021 to deploy new technologies, according to the 14th annual State of the Network global study of enterprise networking and security challenges released by VIAVI Solutions ...

April 13, 2021

Complexity breaks correlation. Intelligence brings cohesion. This simple principle is what makes real-time asset intelligence a must-have for AIOps that is meant to diffuse complexity. To further create a context for the user, it is critical to understand service dependencies and correlate alerts across the stack to resolve incidents ...

April 12, 2021

We're all familiar with the process of QA within the software development cycle. Developers build a product and send it to QA engineers, who test and bless it before pushing it into the world. After release, a different team of SREs with their own toolset then monitor for issues and bugs. Now, a new level of customer expectations for speed and reliability have pushed businesses further toward delivering rapid product iterations and innovations to keep up with customer demands. This leaves little time to run the traditional development process ...

April 08, 2021

On Wednesday January 27, 2021, Microsoft Office 365 experienced an outage affected a number of its services with a prolonged outage affecting Exchange Online. Despite Microsoft indicating that it was just Exchange Online affected during this outage, some monitoring tools detected that Azure Active Directory and dependent services like SharePoint and OneDrive were also affected at the time. The outage information indicated a rollout and rollback but we wouldn't expect to see such a widescale outage and slowdown just affecting some of the schema unless everything had to be taken offline ...

April 07, 2021

Application availability depends on the availability of other elements in a system, for example, network, server, operating system and so on, which support the application. Concentrating solely on the availability of any one block will not produce optimum availability of the application for the end user ...

April 06, 2021

A hybrid work environment will persist after the pandemic recedes, with over 80% stating that they expect over a quarter of workers to remain remote, and over two-thirds desiring flexibility between on-premises and remote deployments according to the 2021 State of the WAN report released by Aryaka ...