ManageEngine Adds Features to Desktop Central
September 07, 2016
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ManageEngine announced that Desktop Central is now available in the Amazon Web Services (AWS) and Azure marketplaces, and the company also announced other key enhancements including support for Linux patch management, patch management via the iOS mobile app, automatic reconnection after initiated reboot in a remote session and more. Together, the new features combine to improve the Desktop Central experience for desktop administrators.

"Four out of five businesses today have adopted the concept of cloud computing instead of maintaining traditional servers, as it gives them flexibility to fulfill fluctuating demands and robust disaster recovery, not to mention it saves time that would be otherwise wasted with maintenance," said Mathivanan Venkatachalam, Director of Product Management for Desktop Central at ManageEngine. "By hosting Desktop Central on their AWS and Azure instances, our customers will be able to utilize these cloud services to achieve operational excellence."

Desktop Central is launching new features to equip customers with the technology they require to perform their tasks easily. These features include:

- Linux patch management: Automate patch routines to Linux desktops and servers with functionality that is equivalent to patch management for Windows and Mac.

- Hosted in AWS and Azure marketplace: Install Desktop Central on your instance to easily manage your desktops and mobile devices and cut IT infrastructure costs. It also comes pre-installed in the AWS and Azure instances.

- Patch management in mobile app: Identify vulnerable computers, deploy patches and monitor patch status using the iOS mobile app.

- Attach videos in help desk tickets: Provision for users to record videos and attach screenshots to make help desk tickets easier to understand.

- Software self-service request and approval in help desk: Users can submit a request to install commercial software via the Desktop Central self-service portal for help desk technicians to approve.

- File audit: Scan and group files based on their formats such as audio, video, photo and MS Office. Monitor memory consumed by each category.

- Automatic reconnection after reboot during remote session: Reconnects the desktop to the remote session when a reboot is performed using the remote control tool.

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