ManageEngine Hosts Cloud-Based IT Management Apps in Australia
November 06, 2019
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ManageEngine announced that its cloud-based IT management applications are being hosted in two Australian data centers recently launched by its parent company, Zoho.

Now, organizations in Australia and New Zealand have access to ManageEngine solutions provided entirely from ISO 27001-certified, SOC 1 Type II, SOC 2 Type II, PCI-DSS compliant data centers in Melbourne and Sydney. The move helps IT teams in the region to migrate operations seamlessly to the cloud while adhering to Australian data privacy laws and security standards.

As cloud adoption continues to grow in Australia and New Zealand, so do related concerns about data security and privacy. In addition to complying with a growing number of data privacy regulations, organizations in the region are increasingly concerned about data sovereignty. Specifically, organizations are cautious about cloud service providers that store their personally identifiable information and other business data outside of the country because that data is then governed by another country’s laws.

"Data sovereignty is non-negotiable for many companies and government organizations considering a move to the cloud," said Rajesh Ganesan, VP at ManageEngine. "We are committed to meeting the demands of regional customers facing stricter laws concerning data processing and storage. The investments we've made to host ManageEngine services in our local data centers is a big part of that commitment and reflects our long-term plan for the region."

ManageEngine is hosting ITSM, ITOM and endpoint management services from the Melbourne and Sydney data centers, which are collocated in Equinix facilities. Subscription plans are billed in Australian dollars. The Australian data centers are also hosting regional customers' data, including customer data previously hosted in other regions' data centers. Moving forward, the data centers will comply with the requirements of the Australian Signals Directorate.

ManageEngine currently has more than 4,000 Australian customers. With its IT management solutions delivered from the two new Australian data centers, ManageEngine solutions are now hosted in 10 company-owned data centers worldwide, including the United States, Ireland, the Netherlands, India and China. Customers can now choose their preferred data center when they sign up for ManageEngine's cloud services. All 10 of the data centers are managed and monitored by ManageEngine’s solutions.

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