Middleware announced the general availability of Middleware OpsAI, an AI-native Site Reliability Engineering (SRE) agent that detects, diagnoses, and resolves production issues across the full application stack, often before end users are ever affected.
Middleware OpsAI offers an all-in-one SRE agent built directly on Middleware's full-stack observability platform. Unlike platform-agnostic agents that depend on third-party APIs, OpsAI has native, first-party access to APM, RUM, Logs, Infrastructure, and Kubernetes telemetry, enabling faster, more accurate investigations and end-to-end remediation.
OpsAI, an SRE agent built on Middleware's full-stack observability platform, automates root cause analysis, generates pull-request-ready code fixes, and remediates Kubernetes incidents, already auto-resolving more than 80% of production issues in customer environments.
Key capabilities at launch include:
- Automated root cause analysis across backend, frontend, and Kubernetes signals, correlating traces, logs, metrics, and frontend sessions in seconds and tracing issues to the exact line of code.
- Pull-request generation via secure GitHub MCP integration, file-scoped reads, and zero source code retention.
- Kubernetes Auto Fix for direct remediation of pod crashes, memory leaks, and misconfigurations — choose Auto RCA mode (OpsAI proposes the fix) or Auto Fix mode (OpsAI applies it directly).
- Third-party alert ingestion from Datadog and Grafana, no migration required. Run agentic SRE investigations inside Middleware using existing observability data.
- AI-powered anomaly detection and log pattern analysis across the full stack, flagging genuine deviations and surfacing recurring patterns while filtering false positives.
"Observability platforms have spent the last decade getting better at telling you something is wrong. The next decade is about systems that fix it for you," said Laduram Vishnoi, Founder and CEO of Middleware. "OpsAI lives inside your observability stack and ships actual code fixes when confident. This is what agentic observability should feel like, less firefighting, more building."
OpsAI supports almost all languages and also integrates with GitHub, Datadog, Grafana, and Kubernetes, and is available immediately.
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