Moogsoft AIOps 7.3 Released
October 08, 2019
Share this

Moogsoft announced the release of Moogsoft AIOps 7.3, the latest version of its enterprise platform. Release 7.3 expands the platform’s integrated workflow automation capabilities with its Workflow Engine, as well as improves ease of use with user interface and navigation enhancements.

“AIOps is coming into its own, both as a potentially transformative investment for IT Operations as well as for IT as a whole,” said Dennis Nils Drogseth, Vice President with Enterprise Management Associates. “EMA research has shown how AIOps can help to unify IT in real time through more consistent, proactive, and actionable data. This includes bringing security, development, and IT service management teams closer together with core operations stakeholders. Moogsoft AIOps 7.3’s new capabilities in workflow, third-party integrations, security, and visualization should all help to strengthen these values while building on a strongly proven platform for assuring service performance and significantly improving IT efficiencies.”

New Moogsoft AIOps 7.3 Features

- Workflow Engine Automates Ticketing, Notifications, and Remediation Workflows: Moogsoft AIOps Workflow Engine, now in General Availability (GA), lets IT Ops and DevOps teams to visually create automated workflows using a simple but powerful user interface. It provides a rich set of capabilities to trigger actions both within Moogsoft and to external systems for automated notifications, ticket creation, remediation, and other tasks. The Workflow Engine simplifies conditional event processing with enrichment of alert data and integrations with external frameworks and remediation tools.

- Enhanced Correlation Capabilities and Machine Learning Visualization: Within the Situation Room, IT Ops and DevOps teams collaborate on incident resolution. The Visualize feature, now in beta, allows users to understand how alerts are correlated providing an “open-box” machine learning experience. A new user interface makes it simpler for practitioners to change the way alerts are correlated into Situations, guiding them through configuration flags and other settings. The new Preview feature improves operator efficiency and situational awareness by providing a Situation List with associated alerts, all in the same view.

- New Integrations: Release 7.3 debuts four new out-of-the-box integrations -- including Microsoft Office 365 / Exchange Online, Sensu Core v1.8, Site24x7, and a Splunk streaming plugin, plus a new REST API to ease custom integrations.

The process of setting up Integrations has been improved with a more responsive UI design that’s up to 90% faster than before.

“AIOps continues to help customers transform their IT Operations and DevOps environments with the efficiency gains and real-time visibility necessary for continuous service assurance,” said Phil Tee, Chairman and CEO of Moogsoft. “With Release 7.3, we continue delivering on our comprehensive roadmap, which is designed to address customers’ feedback as they adopt AIOps and expand it at enterprise scale. Our new Workflow Engine is a game-changer--helping customers build automated workflows that improve operator efficiency and speed incident remediation.”

In addition, Moogsoft recently announced the successful completion of its SOC 2 Type II audit and attestation ensuring data security, availability, and confidentiality. Concurrent with Release 7.3, the final report attests to Moogsoft corporate controls and processes concerning data security, availability, and confidentiality.

Share this

The Latest

October 17, 2019

As the data generated by organizations grows, APM tools are now required to do a lot more than basic monitoring of metrics. Modern data is often raw and unstructured and requires more advanced methods of analysis. The tools must help dig deep into this data for both forensic analysis and predictive analysis. To extract more accurate and cheaper insights, modern APM tools use Big Data techniques to store, access, and analyze the multi-dimensional data ...

October 16, 2019

Modern enterprises are generating data at an unprecedented rate but aren't taking advantage of all the data available to them in order to drive real-time, actionable insights. According to a recent study commissioned by Actian, more than half of enterprises today are unable to efficiently manage nor effectively use data to drive decision-making ...

October 15, 2019

According to a study by Forrester Research, an enhanced UX design can increase the conversion rate by 400%. If UX has become the ultimate arbiter in determining the success or failure of a product or service, let us first understand what UX is all about ...

October 10, 2019

The requirements of an APM tool are now much more complex than they've ever been. Not only do they need to trace a user transaction across numerous microservices on the same system, but they also need to happen pretty fast ...

October 09, 2019

Performance monitoring is an old problem. As technology has advanced, we've had to evolve how we monitor applications. Initially, performance monitoring largely involved sending ICMP messages to start troubleshooting a down or slow application. Applications have gotten much more complex, so this is no longer enough. Now we need to know not just whether an application is broken, but why it broke. So APM has had to evolve over the years for us to get there. But how did this evolution take place, and what happens next? Let's find out ...

October 08, 2019

There are some IT organizations that are using DevOps methodology but are wary of getting bogged down in ITSM procedures. But without at least some ITSM controls in place, organizations lose their focus on systematic customer engagement, making it harder for them to scale ...

October 07, 2019
OK, I admit it. "Service modeling" is an awkward term, especially when you're trying to frame three rather controversial acronyms in the same overall place: CMDB, CMS and DDM. Nevertheless, that's exactly what we did in EMA's most recent research: <span style="font-style: italic;">Service Modeling in the Age of Cloud and Containers</span>. The goal was to establish a more holistic context for looking at the synergies and differences across all these areas ...
October 03, 2019

If you have deployed a Java application in production, you've probably encountered a situation where the application suddenly starts to take up a large amount of CPU. When this happens, application response becomes sluggish and users begin to complain about slow response. Often the solution to this problem is to restart the application and, lo and behold, the problem goes away — only to reappear a few days later. A key question then is: how to troubleshoot high CPU usage of a Java application? ...

October 02, 2019

Operations are no longer tethered tightly to a main office, as the headquarters-centric model has been retired in favor of a more decentralized enterprise structure. Rather than focus the business around a single location, enterprises are now comprised of a web of remote offices and individuals, where network connectivity has broken down the geographic barriers that in the past limited the availability of talent and resources. Key to the success of the decentralized enterprise model is a new generation of collaboration and communication tools ...

October 01, 2019

To better understand the AI maturity of businesses, Dotscience conducted a survey of 500 industry professionals. Research findings indicate that although enterprises are dedicating significant time and resources towards their AI deployments, many data science and ML teams don't have the adequate tools needed to properly collaborate on, build and deploy AI models efficiently ...