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Nagios Incident Manager 2.0 Released

Nagios Enterprises released Incident Manager 2.0.

Incident Manager 2.0 is the upgraded edition of Nagios’ tool geared towards resolving network incidents, team collaboration, and a platform to track incident history. To download a free, 60-day trial of Nagios Incident Manager 2.0 or to install the newest version, visit our Nagios Incident Manager Download page

Incident Manager 2.0 was launched with our users in mind, and includes numerous updates, bug fixes and changes, including:

- A new look and feel in the web UI

- The ability to escalate incidents based on time and teams

- The addition of international language support

- An added “WYSIWYG” editor for easy link and image placement in incident details, comments, and replies

- The ability to manage file uploads in the incident details page

- Additional support for CentOS and Red Hat Enterprise Linux 7

- Additional AD/LDAP authentication and user import

- Ability to download reports as images or PDFs

- Additional update checks for new version

- Additional database performance and enhancements

- New global settings surrounding time zones and external URLs

- And more improvements and upgrades

The Latest

Every digital customer interaction, every cloud deployment, and every AI model depends on the same foundation: the ability to see, understand, and act on data in real time ... Recent data from Splunk confirms that 74% of the business leaders believe observability is essential to monitoring critical business processes, and 66% feel it's key to understanding user journeys. Because while the unknown is inevitable, observability makes it manageable. Let's explore why ...

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

Kubernetes has become the backbone of cloud infrastructure, but it's also one of its biggest cost drivers. Recent research shows that 98% of senior IT leaders say Kubernetes now drives cloud spend, yet 91% still can't optimize it effectively. After years of adoption, most organizations have moved past discovery. They know container sprawl, idle resources and reactive scaling inflate costs. What they don't know is how to fix it ...

Artificial intelligence is no longer a future investment. It's already embedded in how we work — whether through copilots in productivity apps, real-time transcription tools in meetings, or machine learning models fueling analytics and personalization. But while enterprise adoption accelerates, there's one critical area many leaders have yet to examine: Can your network actually support AI at the speed your users expect? ...

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization. It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this ...

In today's fast-paced AI landscape, CIOs, IT leaders, and engineers are constantly challenged to manage increasingly complex and interconnected systems. The sheer scale and velocity of data generated by modern infrastructure can be overwhelming, making it difficult to maintain uptime, prevent outages, and create a seamless customer experience. This complexity is magnified by the industry's shift towards agentic AI ...

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

The explosion of generative AI and machine learning capabilities has fundamentally changed the conversation around cloud migration. It's no longer just about modernization or cost savings — it's about being able to compete in a market where AI is rapidly becoming table stakes. Companies that can't quickly spin up AI workloads, feed models with data at scale, or experiment with new capabilities are falling behind faster than ever before. But here's what I'm seeing: many organizations want to capitalize on AI, but they're stuck ...

On September 16, the world celebrated the 10th annual IT Pro Day, giving companies a chance to laud the professionals who serve as the backbone to almost every successful business across the globe. Despite the growing importance of their roles, many IT pros still work in the background and often go underappreciated ...

Artificial Intelligence (AI) is reshaping observability, and observability is becoming essential for AI. This is a two-way relationship that is increasingly relevant as enterprises scale generative AI ... This dual role makes AI and observability inseparable. In this blog, I cover more details of each side ...

Nagios Incident Manager 2.0 Released

Nagios Enterprises released Incident Manager 2.0.

Incident Manager 2.0 is the upgraded edition of Nagios’ tool geared towards resolving network incidents, team collaboration, and a platform to track incident history. To download a free, 60-day trial of Nagios Incident Manager 2.0 or to install the newest version, visit our Nagios Incident Manager Download page

Incident Manager 2.0 was launched with our users in mind, and includes numerous updates, bug fixes and changes, including:

- A new look and feel in the web UI

- The ability to escalate incidents based on time and teams

- The addition of international language support

- An added “WYSIWYG” editor for easy link and image placement in incident details, comments, and replies

- The ability to manage file uploads in the incident details page

- Additional support for CentOS and Red Hat Enterprise Linux 7

- Additional AD/LDAP authentication and user import

- Ability to download reports as images or PDFs

- Additional update checks for new version

- Additional database performance and enhancements

- New global settings surrounding time zones and external URLs

- And more improvements and upgrades

The Latest

Every digital customer interaction, every cloud deployment, and every AI model depends on the same foundation: the ability to see, understand, and act on data in real time ... Recent data from Splunk confirms that 74% of the business leaders believe observability is essential to monitoring critical business processes, and 66% feel it's key to understanding user journeys. Because while the unknown is inevitable, observability makes it manageable. Let's explore why ...

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

Kubernetes has become the backbone of cloud infrastructure, but it's also one of its biggest cost drivers. Recent research shows that 98% of senior IT leaders say Kubernetes now drives cloud spend, yet 91% still can't optimize it effectively. After years of adoption, most organizations have moved past discovery. They know container sprawl, idle resources and reactive scaling inflate costs. What they don't know is how to fix it ...

Artificial intelligence is no longer a future investment. It's already embedded in how we work — whether through copilots in productivity apps, real-time transcription tools in meetings, or machine learning models fueling analytics and personalization. But while enterprise adoption accelerates, there's one critical area many leaders have yet to examine: Can your network actually support AI at the speed your users expect? ...

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization. It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this ...

In today's fast-paced AI landscape, CIOs, IT leaders, and engineers are constantly challenged to manage increasingly complex and interconnected systems. The sheer scale and velocity of data generated by modern infrastructure can be overwhelming, making it difficult to maintain uptime, prevent outages, and create a seamless customer experience. This complexity is magnified by the industry's shift towards agentic AI ...

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

The explosion of generative AI and machine learning capabilities has fundamentally changed the conversation around cloud migration. It's no longer just about modernization or cost savings — it's about being able to compete in a market where AI is rapidly becoming table stakes. Companies that can't quickly spin up AI workloads, feed models with data at scale, or experiment with new capabilities are falling behind faster than ever before. But here's what I'm seeing: many organizations want to capitalize on AI, but they're stuck ...

On September 16, the world celebrated the 10th annual IT Pro Day, giving companies a chance to laud the professionals who serve as the backbone to almost every successful business across the globe. Despite the growing importance of their roles, many IT pros still work in the background and often go underappreciated ...

Artificial Intelligence (AI) is reshaping observability, and observability is becoming essential for AI. This is a two-way relationship that is increasingly relevant as enterprises scale generative AI ... This dual role makes AI and observability inseparable. In this blog, I cover more details of each side ...