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NETSCOUT Introduces Visibility as a Service

NETSCOUT SYSTEMS introduced its NETSCOUT Visibility as a Service (VaaS) managed service offering, which provides 24x7 testing, monitoring, troubleshooting, and reporting for customers' critical IT services and applications.

Built on NETSCOUT's nGenius service assurance solutions, the service leverages the deep expertise of the company's VaaS engineering team to help alleviate the burdens faced by corporate and government IT organizations worldwide.

"Businesses have had to adapt to compete in tough talent acquisition and new remote work environments placing increased pressure and demands on IT teams," stated Michael Szabados, COO, NETSCOUT. "VaaS helps enterprises identify and resolve problems quickly to maintain productivity while also helping to ensure an exceptional end-user experience. In addition, our customers benefit by extending the value of the investment they've made in our service assurance solutions to deliver higher returns."

VaaS is available as a subscription-based service to both existing and new customers. For existing customers with a deployed nGenius solution, the service provides continuous monitoring and triage. Additionally, the service offers proactive testing of critical applications and services, notification of appropriate customer contacts if an issue is detected, triage, and performance reporting. To ensure greater control, the service also delivers VaaS service reports to IT operations, application owners, and other executives, as needed. Through proactive monitoring, including regular testing of business transactions day or night, VaaS can detect and troubleshoot potential problems before impacting the end-user experience.

Available to new customers, along with appropriate nGenius hardware and software, VaaS includes initial assessment and configuration as needed. The service leverages all NETSCOUT service assurance solutions, including nGeniusONE, InfiniStreamNG, nGeniusPULSE, nPoints, nGenius Packet Flow switches, Omnis Cyber Investigator, and the recently introduced Smart Edge Monitoring, depending on the customer's requirements.

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NETSCOUT Introduces Visibility as a Service

NETSCOUT SYSTEMS introduced its NETSCOUT Visibility as a Service (VaaS) managed service offering, which provides 24x7 testing, monitoring, troubleshooting, and reporting for customers' critical IT services and applications.

Built on NETSCOUT's nGenius service assurance solutions, the service leverages the deep expertise of the company's VaaS engineering team to help alleviate the burdens faced by corporate and government IT organizations worldwide.

"Businesses have had to adapt to compete in tough talent acquisition and new remote work environments placing increased pressure and demands on IT teams," stated Michael Szabados, COO, NETSCOUT. "VaaS helps enterprises identify and resolve problems quickly to maintain productivity while also helping to ensure an exceptional end-user experience. In addition, our customers benefit by extending the value of the investment they've made in our service assurance solutions to deliver higher returns."

VaaS is available as a subscription-based service to both existing and new customers. For existing customers with a deployed nGenius solution, the service provides continuous monitoring and triage. Additionally, the service offers proactive testing of critical applications and services, notification of appropriate customer contacts if an issue is detected, triage, and performance reporting. To ensure greater control, the service also delivers VaaS service reports to IT operations, application owners, and other executives, as needed. Through proactive monitoring, including regular testing of business transactions day or night, VaaS can detect and troubleshoot potential problems before impacting the end-user experience.

Available to new customers, along with appropriate nGenius hardware and software, VaaS includes initial assessment and configuration as needed. The service leverages all NETSCOUT service assurance solutions, including nGeniusONE, InfiniStreamNG, nGeniusPULSE, nPoints, nGenius Packet Flow switches, Omnis Cyber Investigator, and the recently introduced Smart Edge Monitoring, depending on the customer's requirements.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...