Netuitive Enhances IT Analytics Platform for APM with New UI: Netuitive Health Assistant
May 14, 2013
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Responding to increasing demand for faster, more intelligent, and more actionable identification of IT and application anomalies that can impact the business, Netuitive announced a new user interface (UI) and key enhancements to its IT Analytics Platform for application performance management (APM).

With the release of the new UI (Netuitive Health Assistant), Netuitive has significantly improved its IT analytics platform with new capabilities that simplify the process of proactively detecting, interpreting, and resolving performance alarms as part of large scale, enterprise APM deployments.

Unlike conventional monitoring typically involving multiple UIs, Netuitive Health Assistant enables support staff to easily interpret and see – in a single screen – the business impact by incorporating the intelligence of business users into the analysis. Core advancements include:

• Higher Accuracy: The new UI uses enhanced analytics to accelerate the problem diagnostic workflow, helping support staff separate minor anomalies from real problems, and matching the problem to solutions in the Netuitive Knowledge Base.

• Smarter Analysis: The new alarm UI does the work of multiple screens in one – making it easier for users to understand what factors are contributing to degradation in the “health” index of a service or component as well as how this correlates to metrics that indicate business impact.

• More Actionable: Knowledge Base entries are easier to create with a user friendly UI and improved alarming logic presents Level 1 IT support staff with clearer instructions on what action to take for the most common performance problems.

“Netuitive’s 20 years of experience with large scale customer deployments combined with our advanced R&D in IT analytics and Behavior Learning technology has led us to develop Netuitive Health Assistant,” said Marcus Jackson, Director of Product Management at Netuitive.

“It’s no longer about simply identifying an anomaly that might be good or bad," Jackson continued. "Incident NG automates and tailors analysis based on key data and idiosyncrasies associated with your environment. The result is much more intelligent and actionable insight that is particularly helpful for Level 1 IT operators responsible for interpreting increasing volumes of IT and application performance data and metrics from across the enterprise.”

Netuitive’s IT analytics fall squarely into Gartner’s categorization of IT Operations Analytics (ITOA).

“IT operations analytics tools enable CIOs and senior IT operations managers to monitor their business operational data and metrics," adds Jackson. "The tools are similar to a business intelligence platform that business unit managers use to drive business performance. IT operations analytics tools enable users to assess efficiency, optimize IT investments, correlate trends, and understand and maximize IT opportunities that support the business.”

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