New Relic unveiled new capabilities across the New Relic Digital Intelligence Platform to help customers understand and troubleshoot their distributed architectures based on-premise, in the public cloud or hybrid cloud deployments.
New Relic previewed its plans to offer enhanced Distributed Tracing — a new way to provide end-to-end visibility into how code performs across the customer experience with distributed, multi-tier application architectures.
Additionally, the company announced new and expanded support for Microsoft Azure and Amazon Web Services (AWS) technologies for New Relic APM and New Relic Infrastructure, providing DevOps teams the ability to correlate, analyze, and alert on application and infrastructure performance from a single source.
“As our customers seek to accelerate digital initiatives they've turned to microservice architectures, in order to innovate faster. New Relic’s ease of instrumentation and ability to deliver full stack tracing — from mobile and browser to application code to underlying infrastructure — within a single trace can allow our customers to fully understand an end-to-end request within these complex systems. Ultimately, we believe this new style of tracing and deep, full-stack visibility will enable our customers to not only troubleshoot performance issues faster, but also transition to distributed, microservice-oriented architectures with confidence, and correlate customer experience with the underlying infrastructure's performance,” said Jim Gochee, Chief Product Officer, New Relic.
As enterprises look to leverage more distributed application architectures, the ability to track the performance of a single user request across all the services and microservices involved becomes more complex. New Relic is leveraging the company’s entire platform to offer a new model for tracing a user request, which is designed to provide customers with flexible, out-of-the-box instrumentation and deep performance data to cut through the complexity of their application architecture and infrastructure. Through its support of the vendor-neutral OpenTracing standard, New Relic is working to expand the available out-of-the-box visibility for the company’s customers that use OpenTracing compliant third-party libraries and frameworks, giving customers flexibility in choosing the right instrumentation method for their environment. New Relic’s enhanced Distributed Tracing is designed to provide visibility into how code is executing across services with the context of the service’s underlying infrastructure performance allowing customers to quickly troubleshoot latency between services, for both web and mobile applications.
New Relic is expanding its support for customers who leverage Microsoft Azure and .NET Core 2.0 services. With support for .NET Core 2.0, the latest version of New Relic APM’s .NET agent extends existing New Relic APM features such as quick and easy auto-instrumentation of asynchronous code patterns, database transactions, external web calls, and cross application tracing. Additionally, New Relic Infrastructure will offer out-of-the-box integrations to Microsoft Azure services, beginning with Azure Cosmos DB, Azure Functions, Azure Service Bus, Azure Virtual Machines, and Azure Virtual Network. With visibility into applications developed with .NET Core or utilizing Azure services, customers will be able to more accurately pinpoint the source of issues that may be impairing a user’s experience, whether it’s in the application code or the infrastructure it relies on, particularly in distributed architectures.
For customers utilizing AWS services, New Relic is expanding the set of integrations that provide live state configuration, operational events, and metrics in order to enable more effective cloud migration, optimization, and scaling of their applications. New Relic APM now offers first-class support for Amazon DynamoDB and Amazon S3 enabling auto discovery of services critical to an application’s performance. New Relic Infrastructure has expanded AWS integrations, now totaling 25 services, with new support for Amazon Elastic File System, Amazon API Gateway, AWS Application Load Balancer, Amazon Redshift, Amazon RDS Enhanced Monitoring, and support for VPC Flow Logs. Through New Relic’s modern cloud platform, customers can better monitor, analyze, forecast, and budget their AWS usage of these and other services.
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