Nexthink Launches New Version of Digital Experience Platform
October 05, 2017
Share this

Nexthink launched a new platform to date, which brings endpoint analytics, end-user feedback and endpoint remediation together in one comprehensive solution.

The addition of automation capabilities, Nexthink Act, enables businesses to not only gain visibility and insights into issues affecting endpoint devices, but also to automatically act on and resolve them – immediately or before they occur.

Nexthink’s new automation capabilities close the loop for IT teams looking to offer employees fast, flexible, innovative and secure services while continuously optimizing digital experience in the workplace.

The overall platform now includes:

- Nexthink Analytics: To collect, analyze and visualize all information from endpoints in real time.

- Nexthink Act: To take action on endpoints to improve the user experience and resolve security issues in seconds.

- Nexthink Engage: To engage in conversations with users when they are experiencing a situation, to gather unique contextual interaction and feedback and send targeted notifications in real time.

- Nexthink Integrate: To take advantage of certified pre-built integrations with all the most popular tools in the IT ecosystem.

- Nexthink Enhance: To enhance analytics by comparing discovered data with cloud-based intelligence.

“Our mission is to make digital workplaces much more productive and agile. To meet modern and dynamic enterprise requirements, IT teams must have the ability to not only quickly resolve call-center incidents, but to also proactively prevent them from occurring in the first place,” said Pedro Bados, CEO of Nexthink. “With Nexthink Act, IT teams are seeing the number of incidents decline dramatically while end users benefit from an optimized digital workplace where they can be most productive.”

Nexthink Act Key Features Include:

- Assisted Service: Enabling support agents and operations teams to remediate problems quickly by pin-pointing the problem across the entire endpoint population, assessing the impact and taking actions with one click during a troubleshooting session.

- Self-Help: Delivering proactivity by identifying and bringing issues to the attention of users and enabling them to take action to remediate.

- Self-Healing: Ensuring that the desired state of computing is continuously maintained by fully automating and resolving problems, in real time, without user impact.

- On-Demand Analytics: Offering flexible and highly scalable custom, personalized data collection at the endpoint, instead of from a fixed set of metrics.

Share this

The Latest

September 12, 2019

Multichannel marketers report that mobile-friendly websites have emerged as a dominant engagement channel for their brands, according to Gartner. However, Gartner research has found that too many organizations build their mobile websites without accurate knowledge about, or regard for, their customer's mobile preferences ...

September 11, 2019

Do you get excited when you discover a new service from one of the top three public clouds or a new public cloud provider? I do. But every time you feel excited about new cloud offerings, you should also feel a twinge of fear. Because in the tech world, each time we introduce something new we also add a new point of failure for our application and potentially a service we are stuck with. This is why thinking about the long-tail cloud for your organization is important ...

September 10, 2019

A solid start to migration can be approached three ways — all of which are ladder up to adopting a Software Intelligence strategy ...

September 09, 2019

Many aren't doing the due diligence needed to properly assess and facilitate a move of applications to the cloud. This is according to the recent 2019 Cloud Migration Report which revealed half of IT leaders at banks, insurance and telecommunications companies do not conduct adequate risk assessments prior to moving apps over to the cloud. Essentially, they are going in blind and expecting everything to turn out ok. Spoiler alert: It doesn't ...

September 05, 2019

Research conducted by Aite Group uncovered more than 80 global eCommerce sites that were actively being compromised by Magecart groups, according to a new report, In Plain Sight II: On the Trail of Magecart ...

September 04, 2019

In this blog, I'd like to expand beyond the TAP and look at the role Packet Brokers play in an organization's visibility architecture. Here are 5 common mistakes that are made when deploying Packet Brokers, and how to avoid them ...

August 29, 2019

Over the last several years, EMA research found that enterprises are actively expanding their use of network automation tools.To understand these automation projects more fully, EMA has completed a new study, titled "Enterprise Network Automation for 2020 and Beyond" ...

August 28, 2019

Data modernization and cloud migration are reaching a tipping point among large and medium-sized businesses as many companies double their data footprints once or twice a year, according to a new Deloitte survey ...

August 27, 2019

Digital transformation is a journey, not a destination. Your enterprise needs the right insights to drive a continuous process that can create positive user experiences and improved efficiencies before, during, and after the implementation of SAP S/4HANA ...

August 26, 2019

The widespread, ongoing adoption of innovative technologies related to SD-WAN, cloud services, 5G, etc. means that today's networks are in a constant state of flux. Although these technologies offer tremendous business benefits, they can also add tremendous complexity as well, creating major obstacles that prevent network agility ...