Zebrium launched Zebrium Root Cause as a Service (RCaaS), a new solution that adds the capability for monitoring and observability tools to automatically find the root cause of software and infrastructure incidents.
When an incident with production software occurs, Zebrium RCaaS automatically finds the root cause and presents a summary of the problem directly on existing monitoring dashboards, alongside other charts showing metrics, traces and APM data. This allows Site Reliability Engineers (SREs), DevOps personnel and developers to reduce the Mean-Time-to-Resolve (MTTR) software or infrastructure problems by 90 percent.
With Zebrium RCaaS, the painstaking process of digging through logs is automated. The end-result is that RCaaS quickly uncovers the root cause indicators that technical teams would have eventually found by manually combing through logs.
RCaaS has a validated accuracy rate of finding the correct root cause in over 95% of incidents.
Zebrium RCaaS is designed to make the details of root cause available in the same tools and workflows that SREs, Devops engineers and developers are already using. RCaaS has complete "out-of-the-box" integrations with popular observability and monitoring tools, including Datadog, New Relic, Elastic, Dynatrace, AppDynamics, Grafana, ScienceLogic and others. It also natively integrates with incident management and response platforms including PagerDuty, Opsgenie, Victorops, Slack, Teams and email systems. Additional 3rd party tools can also easily be integrated through a set of open-APIs.
"The cost of downtime keeps rising, and throwing engineers at the problem is not a scalable solution," said Ajay Singh, CEO, Zebrium. "Since speed and accuracy are essential when software teams need to resolve application incidents, the only way forward is an automated approach to Root Cause Analysis (RCA). Zebrium RCaaS is a proven way to do this. Since our platform does not require any manual training or rules, customers can get started in just a few minutes, and leverage RCaaS with almost any kind of observability tool already in place."
The Latest
Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...
In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...
Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...
As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
