A Guide to OpenTelemetry - Part 5: The Challenges
October 24, 2022

Pete Goldin
APMdigest

Share this

While OpenTelemetry offers many advantages, the experts point out several challenges as well.

Start with: A Guide to OpenTelemetry - Part 1

Start with: A Guide to OpenTelemetry - Part 2: When Will OTel Be Ready?

Start with: A Guide to OpenTelemetry - Part 3: The Advantages

Start with: A Guide to OpenTelemetry - Part 4: The Results

The Project is Not Mature

Maybe the greatest challenge for OpenTelemetry is that the project is not mature. While the tracing component is fairly well advanced, the metrics and logging parts are still being formed.

"Currently, the project is not mature enough to support every stack, language, and signal," says Michael Haberman, CTO and Co-Founder of Aspecto. "While we believe it'll get there, the road to full stability is long."

"OpenTelemetry remains a young project in many ways, and many components are still in alpha or beta," explains Austin Parker, Head of Developer Relations at Lightstep by ServiceNow. "There is still work being done to bring in new signals such as profiling, logging, or real user monitoring (RUM), and breaking changes in those signals can be frequent."

"Logs and metrics are slowly catching up, but the API is still unstable which can be an issue," adds Vladimir Mihailenco, Co-Founder of Uptrace. "Logs and metrics are not stable yet so using them is more bumpy and requires some involvement with OpenTelemetry development and reading various changelogs."

Varying Quality

"While the existing OpenTelemetry libraries are already viable for manual and automatic instrumentation, which is a key part of any observability solution, it varies in quality," says Daniel Khan, Director of Product Management (Telemetry) at Sentry. "With new versions of libraries being released almost daily, it is up to the Open Source community to reverse engineer and adapt the instrumentation for every new version. This is not sustainable. Now is the time when library and framework maintainers have to start adding OpenTelemetry to their code. If this doesn't happen, the production use-case for OpenTelemetry will stay rather limited."

"The maturity of documentation, specification, libraries, and collector varies. One's experience might be very different depending on what they want to achieve," Marcin "Perk" Stożek, Software Engineering Manager of Open Source Collection, Sumo Logic, adds.

Bugs

"OpenTelemetry is developing at a fast rate, and the instrumentation is rapidly changing. This can lead to frustrating bugs at times. But the community is actively taking steps to address concerns around instrumentation stability," says Pranay Prateek, Co-Founder of SigNoz.

Does Not Provide Backend Storage, Analysis or Visualization

Another important challenge to be aware of: OpenTelemetry does not provide any backend storage, analysis or visualization, so to gain full value of the project you need to implement these components on your own or with the help of a service provider.

"Without the proper tools and integrations, it can be challenging to make sense of what the data OpenTelemetry uncovers, and what was meant to provide visibility into IT performance and availability could actually end up creating more data noise instead," says Joe Byrne, VP of Technology Strategy and Executive CTO at Cisco AppDynamics.

Requires Large-Scale Initiative

To truly adopt OpenTelemetry requires a large-scale effort by an organization.

"Users will have to replace some of their existing toolchains of telemetry collection (especially for logs and metrics)," Haberman of Aspecto points out. "It will require quite a lot of effort, and usually, companies are not excited to make this large-scale shift."

"Migrating from current proprietary collection technologies to OpenTelemtry is non trivial for any large customer," adds Nitin Navare, CTO of LogicMonitor.

Difficult to Manage at Scale

"As OpenTelemetry evolves, it will become more complex and challenging to configure and manage at scale," warns Jonah Kowall, CTO of Logz.io.

Alois Reitbauer, Chief Product Officer at Dynatrace, agrees: "The challenge will be managing large-scale OpenTelemetry rollouts and monitoring their health."

Hard to Learn

"OpenTelemetry can be challenging for new developers to learn, as documentation gaps still exist due to the rapid pace of development," says Parker of Lightstep.

"Implementing OpenTelemetry across every part of the system requires deep knowledge and has a high entry point effort," adds Haberman of Aspecto. "This forces users to fully understand how OTel works and get involved in the project's updates. Though, as the project matures and the amount and quality of resources grows, adoption will get easier."

Martin Thwaites, Developer Advocate at Honeycomb, explains further: "At first glance, OpenTelemetry can be challenging to get started with, especially for certain languages that don't provide documentation for orchestration. However, even with this, early adopters were more than willing to dig deep and make it work. Therefore as focus on documentation becomes a priority, this barrier will quickly be eliminated. And, as adoption grows into the early majority and beyond, this will be more important to new users looking to come on board."

"Furthermore, looking deeper at the various language and framework SDKs are doing, it becomes harder to understand," he continues. "Providing more 'easy mode' integrations like the Agents and Kubernetes Operators will be essential to broader adoption. This will ease the issue of sampling or managing high data volume."

Developer Priorities

"It's important to consider that observability is not the fundamental goal when developing new software," explains Sajai Krishnan, General Manager, Observability, Elastic. "A software developer's primary goal may be to make the application or library they are building meet key business requirements or reduce the risk of impacting the performance of their code. Implementing observability may not be a primary goal, as developers carry on with familiar logging as has been done for decades, which could hurt the broad adoption of OpenTelemetry."

Download the 2022 Gartner Magic Quadrant for APM and Observability

Lack of Commercial Support

As with any open source solution, tech support and upgrades could be an issue for users of OpenTelemetry because it is not backed by a commercial vendor.

Vendor Enhancements

"There is also the risk that the standardization and vendor neutrality benefits of OpenTelemetry are lost by vendor enhancements beyond the standard features in their downstream distribution," says Krishnan at Elastic.

Go to: A Guide to OpenTelemetry — Part 6: OTel and APM

Pete Goldin is Editor and Publisher of APMdigest
Share this

The Latest

April 25, 2024

The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...

April 24, 2024

Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...

April 23, 2024

While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...

April 22, 2024

In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...

April 19, 2024

In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...

April 18, 2024

A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...

April 17, 2024

In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...

April 16, 2024

Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...

April 15, 2024

Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...

April 11, 2024

Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...